Mindjet for Ipad not connecting to Dropbox

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I'm having problems getting Mindjet on my Ipad to connect to Dropbox. When I change files on my computer, I can verify that they have changed on the Dropbox website, and on Dropbox on my Ipad. But, when I try to navigate through the file menu in Mindjet It won't connect to dropbox.

If I completely remove the Dropbox cloud storage and then reinstall it will work, but only that one time.

Thank you in advance for some guidance.
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Jeff Rashall

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Posted 8 years ago

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Brittney Mazzetta

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Are you using the latest version of the Mindjet for iPad application? What kind of a connection do you have when trying to access Dropbox?
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Jeff Rashall

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I assume that I have the latest version of Mindjet for the iPad as I just downloaded it a couple days ago and I have not seen any App updates.

I have both a 3G and Wifi connection.
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Brittney Mazzetta

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If you could send me a screen shot of what it looks like when you try to access Dropbox, that would be really helpful. Are you utilizing a Connect account as well? If so are you having problems connecting to that as well? Thanks Jeff.
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Jeff Rashall

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Hi Brittney, I've attached 3 screen shots for you to review. The first two are successive screen shots trying to access dropbox through Mindjet. The third is a screen shot of 2 maps saved in my mindjet dropbox folder in the dropbox app on my ipad.

Some additional information, if I select one of the files in dropbox, then select open in mindjet - I can see and edit the map. But it only saves to my local drive and it still will not connect to dropbox to get the file and keep it sync'd.

Let me know if you need additional information. Thank you.
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Brittney Mazzetta

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I am looking into this on our end. Someone will be contacting you regarding this. Thank you for this additional information Jeff.