Mindjet for Mac 10 task synchronising problems.

  • 1
  • Problem
  • Updated 5 years ago
  • Not a Problem
I'm pleased to now be able to sync between mindjet for Mac maps, and Mindjet Tasks. However I'm finding some problems. I can mostly (though not always) sync tasks from a map to Mindjet Tasks, but at the moment it is not syncing back - ie status updates, refreshes, etc. But what is worse is that maps is now not letting me change the status of tasks in the map where the tasks were created.

I sometimes get error messages that it can't sync; and then sometimes just nothing happens at all when I try to sync a task

Is this a known issue? Is there a fix on the way?
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DJ Konz

  • 11 Posts
  • 1 Reply Like
  • sad

Posted 5 years ago

  • 1
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Terry Dalton

  • 304 Posts
  • 33 Reply Likes
Hi DJ,

I have opened a case for you with our EMEA Technical Services team. Your case number is 00291580. Someone should be reaching out to you within the coming days.

Thanks,
Terry
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thebimbo

  • 48 Posts
  • 7 Reply Likes
Is this fixed?
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Terry Dalton

  • 304 Posts
  • 33 Reply Likes
If you are having an issue with Task synch, please contact Technical Support using the following link https://secure.mindjet.com/app/suppor...

We do not have any open issues with our production environment.