Mindjet ipad not displaying file from cloud

  • 1
  • Question
  • Updated 4 years ago
  • Answered
I have loaded a working mindjet file into the cloud, downloaded it onto my ipad and nothing is displayed. I removed the background image thinking this might solve it, but unfortunately not. I can open the file on my PC, I can open other files from the cloud on my iPad, but not this one file. It just shows a small empty white box in the centre of the screen. Any ideas?
Photo of Martin Silk

Martin Silk

  • 3 Posts
  • 0 Reply Likes

Posted 4 years ago

  • 1
Photo of aHa!Coaching

aHa!Coaching, Champion

  • 1192 Posts
  • 115 Reply Likes
Are there any floating topics in the map? Is there a filter active? Could you try to reset the map formatting to the Mindjet default using MindManager on the PC?
(Edited)
Photo of Martin Silk

Martin Silk

  • 3 Posts
  • 0 Reply Likes

Yes there were floating topics. I removed them and it works. Thank you.

Why can't floating topics be displayed? Also images aren't displayed either on the iPad app, is that correct?

Photo of aHa!Coaching

aHa!Coaching, Champion

  • 1192 Posts
  • 115 Reply Likes
There are some limitations in the current version of the Mindjet app, these also include images in Topic Notes ('behind' the topic, where you can store paragraphs of text).