MindJet MindManager for Mac permanently crashes

  • 1
  • Problem
  • Updated 6 years ago
  • Acknowledged
Right, now... I posted this about a year ago where my maps got destroyed every few minutes. Topic was marked "solved" by MindJet without being solved. I was rather annoyed.

Sent a mail to the support, got an answer which made absolutely no difference at all. I replied to tell MindJet support, but I never ever received an answer. Seems MindJet thinks this is solved.

Now, about a year and several bug-fixes later still nothing works for me. MindJet permanently crashes and nearly twelve months later I have to admit this time I want be the one to try your silly "solutions" and read "fixed" afterwards.

Please simply let me know as soon as you have a working product. Meanwhile, I'll use the Windows Version on Parallels on the same machine because that works fine, simply isn't the way it should be.

Have a nice day.

--
Patrick
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Patrick Ruppelt

  • 5 Posts
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  • deeply disappointed, have never experienced such bad support

Posted 6 years ago

  • 1
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Mark Kaufmann

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I have been also experiencing problems with Mindjet, looked for an alternative on mac and came across ConceptDraw MINDMAP. This has a project management options, a bit weak, but this integration with their PM product sounds interesting. You should give it a try.

Mark
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Patrick Ruppelt

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Thanks Mark, I might even try that one! I'm really glad for any suggestion or help as - even up to now - MindJet has not replied to my service request. Neither to this post as you can see (on my old one I wasn't able to add comments as MindJet obviously believes it's solved)...

Best regards
Patrick
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Brittney Mazzetta

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Hi Patrick. I apologize in the delay in getting back to you. I have opened a support ticket on your behalf. Our team will need to gather additional information regarding the issue that you are experiencing in order to assist you in trouble shooting the problem. The case that is assigned to you is 00281504 in case you need to reference it. Thank you for your patience. Someone will be in contact with you.

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