Mindjet mindmaps ipad problems

  • 1
  • Problem
  • Updated 6 years ago
Merged

This conversation has been merged. Please reference the main conversation: Mindjet for iOS 7 and/or A7 Device Issue Thread

I have been a long time iPad2 user of Mindjet Mindmaps and recently upgraded to a new mini but am having a number of problems with it on the mini. Firstly, the toolbar is largely grayed out showing only the resynch icon. By touching in the right place I can bring up the files dialog but it's a bit of guess work. This also means I am unable to email out a map that I have created in local files.

Secondly, the app crashes pretty frequently.

I've just decided to delete and re-install but now cannot even find the app in the appstore.

Does anyone know what's going on?

Thanks
Photo of Simon Holden

Simon Holden

  • 9 Posts
  • 1 Reply Like

Posted 6 years ago

  • 1
Photo of Ary Velstra, Expert Trainer

Ary Velstra, Expert Trainer

  • 1614 Posts
  • 242 Reply Likes
Photo of Simon Holden

Simon Holden

  • 9 Posts
  • 1 Reply Like
hi - thanks for the swift response. The link you posted doesnt seem live though. Could you check it? many thanks

Photo of Ary Velstra, Expert Trainer

Ary Velstra, Expert Trainer

  • 1614 Posts
  • 242 Reply Likes


Alex Martelli, Official Rep

Today we are temporarily removing our app
from the app store.  As of February 1, Apple
is requiring the move to the iOS 7 SDK. 
This SDK does not support the styles and color schemes from iOS 6 and
before, so our app needs to be re-styled from the ground up.  It happened to come at just the time when we
have a major issue that is not acceptable to leave in the market.  We cannot simply fix it, we have to also move
to the new iOS 7 SDK.  So until we move
to iOS 7 SDK, we are taking the apps off the store.  We have a small mobile development team and
this kind of change takes time.

I truly apologize for this situation.  I know you are all wondering about when it
will be fixed, but there is no way to know until much later in the engineering
process.   Rest assured we are making
every effort to get a working version back on the app store as quickly as we can.  In the meantime, your patience and
understanding would be highly appreciated.

This is the text I wanted you to read:
Regards Ary

This conversation is no longer open for comments or replies.