Mindjet stops working when i try to load a file

  • 1
  • Problem
  • Updated 5 years ago
  • Acknowledged
When i try to open an existing file i get the error message that the program has stopped working. I am using windows 8.
Photo of Jørn Engvik

Jørn Engvik

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Posted 5 years ago

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Photo of Terry Dalton

Terry Dalton

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Hi Jørn,

I would recommend that you open a case with our Technical Support team using the following link https://secure.mindjet.com/app/suppor...

It sounds like you may need to perform a clean uninstall and reinstall.