mindmanager 15 stop working - Win8.1

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  • Problem
  • Updated 2 years ago
  • Solved

Mindmanager ver15 was working fine and now out of the blue stopped working. When I start the software shows message to close the program. Any ideas why this happen and possible solutions? I am using Windows 8.1

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emonterog

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Posted 4 years ago

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Michael Henshaw

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I am having the same problem.  MM ver 14 still runs on 8.1, but when I run MM15 on 8.1 it pops a Mindjet MindManager 15 has stopped working --- and close the program.  I have found if I log in as local administrator it runs fine --- but not in my normal working user account.  This used to work and now I am out of ideas -- installing, uninstalling, installing as admin, running as user, etc to get it past the close the program box.  If I read quickly it has something to do with an object that was supposed to be already disposed.  looking for answers.

Mike

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Michael Henshaw

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Marian,

That did work.  It allowed my MM to open and function.  I did get an installer stopped working error box at the end, but it was after the MM said it had finished the installation.  So I don't know what stopped or failed, I was nervous, but so far I have not seen anything missing. 

Thanks

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emonterog

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Thank you for the follow up Marian. I did reinstall the software and it is working normally again. Weird thing that happen. I will contact support if this happen again.

Thanks
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Peter

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I too am running v15 on Windows 8.1 and every time I use the Walkthrough tool Mindmanager stops working - anyone help?
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Juan Acevedo, Official Rep

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Hello Peter,

We have created a ticket for the issue you are experiencing. Some one will contact you at your local business hours. Here is your ticket number: 00352300
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Chris

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What is the solution for this, as I am having this now