MindManager 2016: Error message when exporting content to Word 2013 or to Microsoft Project 2013

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  • Updated 2 years ago
Since I upgraded to MindManager 2016 I'm no longer able to export content to Word or Microsoft project. It was running fine for years and now I got a message "Mindmanager cannot initiate Microsoft Word, check that Microsoft Word is install on your machine". Fo sure Office is installed with a Microsoft licence.
Any idea on how to fix this issue?
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Jacques

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  • lost

Posted 2 years ago

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Photo of Ary Velstra, Expert Trainer

Ary Velstra, Expert Trainer

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Probably the 32-64 bit difference will be the reason again?
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Jacques

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Many thanks Ary, you are right on this laptop I have Office 64 bits, it didn't pop it to my mind that it could be an issue. Does it mean at you knowledge that MM is only compatible with Office 32 bits and that I will have to change my Office version?
Kind regards
Jacques
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jerry.mings

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I can confirm Ary's comment.  I have 32 bit Office installed and somehow I installed the 64-bit version of Mindjet.  Once I resolved the problem by installing the 32-bit Version of Mindjet, my problems were resolved.
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Ary Velstra, Expert Trainer

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The standard MindManager install should be able to detect if you have Office 32- or 64-bit.

But sometimes your system admin has made some changes in the office installation that prevents the detection.

Her are the links to separate installs.

http://download.mindjet.com/MindManager_32bit_16.1.193.exe

and 

http://download.mindjet.com/MindManager_64bit_16.1.193.exe
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Jacques

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Thank you Ary, it's run perfectly now.