Mindmanager 2018 and 2017 not responding following most recent update

  • 1
  • Problem
  • Updated 3 years ago
Recently updated MM2018 to latest update on 12/14/17 using Windows 10. Was in swim lanes trying out new features.  2018 stopped responding altogether.  Closed MM 2018 and opened MM 2017.  It is also not responding.  Shared malfunctioning code?
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Robert Goff

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  • dead in the water.

Posted 3 years ago

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aHa!Coaching, Champion

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Are you able to start any of the MindManager versions? When started, what happens when you try to click inside the Mindmanager-screen?

Could you try if creating a new map from the Taskbar (see screenshot below) works?

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Ary Velstra, Expert Trainer

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I checked just now and see no problems having MM 2017 and MM2018 open and active at the same time.
I can use swimlanes and change content and in MM2018 add more lanes etc.

So my suggestion would be.... go to MIndjet Support, use your free MIndjet ID and let them check and solve it. https://www.mindjet.com/support-info/