MindManager 2020 - export to word is not working

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  • Updated 4 weeks ago
  • (Edited)
Hi,

I just purchased MindManager 2020 for my daughter (student version) because she needs to export MindMaps to MS Word.

But it's exactly this feature that doesn't work. It's greyed out, although the add-in is activated.
The same with MS Powerpoint, but MS Excel is working.

Would be glad if somebody has a solution for this problem.

Katharina

P.S.: She works with Windows 10 and Office365


Photo of Katharina Hille

Katharina Hille

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Posted 1 month ago

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Photo of Marian Kocmanek

Marian Kocmanek, Official Rep

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Official Response
Hi Katherine, 

As other helpful users have mentioned, the computer needs to have Microsoft Office installed and licensed in order for the export to Word and PowerPoint features to work in MindManager. If the computer has this installed, try repairing the installation of MindManager through the Windows Control Panel. 

Our Excel integrations do not rely on Microsoft Office being installed. 

If you need additional assistance, you may contact our support team at www.mindjet.com/contactus

Best, 
-Marian