MindManager 2020.msi download hangs at 98% complete

  • 1
  • Problem
  • Updated 3 weeks ago
  • Acknowledged
MindManager 2020.msi download goes to 326.50MB out of 270MB and hangs at 98% complete. Confirmed more than 400GB disk space available, complete Windows 10 latest version. Attempted 4 times now (with restart after first 2 attempts).


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Wilhelm

  • 30 Posts
  • 2 Reply Likes
  • a little frustrated.

Posted 3 weeks ago

  • 1
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Marian Kocmanek, Official Rep

  • 399 Posts
  • 72 Reply Likes
Hello Wilhelm, 


Sorry to hear you are experiencing issues with the MindManager 2020 Installer. Our support team can provide you with an alternative installer. Please open a support ticket at www.mindjet.com/contactus and specify whether your installation of Microsoft Office is 32-bit or 64-bit. 

Best, 
-Marian
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Wilhelm

  • 30 Posts
  • 2 Reply Likes
Excellent! Thank you very much, @Marian. All sorted!