MindManager for Mac v11.n.n - BUG FIX & ENHANCEMENTS requests from the community

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This is a community experiment to provide Mindjet/Corel with insight into a priority product backlog list of bug fix and enhancements for MindManager for Mac v11.n.n that will cause MindManager for Mac users to stay the course with Mindjet/Corel. 

Many high lifetime value Mindjet customers contributed to these painful conversations:
If you contribute maybe describe your story(ies) using Situation, Task, Action, and the Result (STAR) - the later being what should happen / the s/w behaviour we would like to see. 

Any other guidance?  
Cheers, John
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MindmapFan

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Posted 7 months ago

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MindmapFan

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See  https://en.wikipedia.org/wiki/Situation,_task,_action,_result

Situation:  
Disappearing topics!!

Task:
1. if you go around a map with lots of branches, and collapse all branches, 
2. scroll down and branches "disappear" altogether 
3. until you hover over them to make them reappear. 

Action: 
One tip in preferences I turned on the visual effects setting: "show highlight on topic rollover" and in that way, like a magic wand :-) as I pass over the topic it appears.  

Result:  
Please sort screen rendering and stop topics disappearing as slows down and interrupts the thinking process.

(Edited)
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MindmapFan

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I have found a quick ZOOM in then ZOOM out short cut keys "redraws" the map.
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MindmapFan

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Impact:  Cannot really use MindManager as all the time the speed of thought and flow of thought is interrupted when you need to move around the map.

Suggested Priority:  HIGH
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Tom Brückner

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The same issue has been described by me here:
https://community.mindjet.com/mindjet/topics/terrible-rendering-problems-with-mm-11-on-macos-high-si...

For me, this is a show-stopper and I cannot understand that Mindjet delivered the software in this unusable state.
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MindmapFan

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POST UPDATE 
ERRATA !!! 
PLEASE DON'T INSTALL THIS !!!   WHEN YOU DO A FIND MINDMANAGER v11.2.120 CRASHES


Hi Tom Brückner,  Thomas Plaut,  Rob R,  FrSu,  Ary Velstra, Expert TrainerJule HintzbergenwodeckiPaul Myerscesar castresanaKhaled AlwassiaJon KeevilJohanna Van Doorn
cc David Walsh   Marian Kocmanek  

Dear fellow mind mappers,

C O O L !! Yay Corel/Mindjet are listening to loyal customers.

David Walsh Mindjet support kindly wrote to me and you will delighted to know a Mindjet update fixes the MindManager for Mac v11 screen rendering issue and cursor up/down issue from my very brief testing YOU NEED A VALID LICENCE KEY of course but you can download it here  https://www.google.com/url?q=https://download.mindjet.com/Mac/Mindjet_MindManager_Mac_11.2.120.dmg&a...

I have asked for better communication by Mindjet/Corel of when Mindmanager fixes/patches are released so watch this space I guess. 

Cheers, John
(Edited)
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MindmapFan

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Mindjet Mindmanager v11.2.117 on Apple macos (OSX) mojave 10.14.2

Situation:  Cursor UP/DOWN stops working and randomly starts for a time then stops

Task:

  1. On map create / edit the Cursor UP/DOWN keys are NOT working and randomly starts for a time then stop.  

Action: 

Closing and opening MindManager or restarting the laptop makes no difference.

Result:  

This used to work and is no longer working.  Users to be able to traverse a mind map with the cursor arrow keys instead of clicking with the mouse.

Impact:  

Can still use MindManager albeit with clicking around the map with the mouse.

Suggested Priority:  MEDIUM

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MindmapFan

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POST UPDATE 
ERRATA !!!  
PLEASE DON'T INSTALL THIS !!!   WHEN YOU DO A FIND MINDMANAGER v11.2.120 CRASHES


FIXED
David Walsh Mindjet support kindly wrote to me and you will delighted to know a Mindjet update fixes the MindManager for Mac v11 screen rendering issue and cursor up/down issue from my very brief testing YOU NEED A VALID LICENCE KEY of course but you can download it here  https://www.google.com/url?q=https://download.mindjet.com/Mac/Mindjet_MindManager_Mac_11.2.120.dmg&a...
(Edited)
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FrSu

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When is Mindmanager on Mac on the same level as for Windows? I know for Mac it is cheaper, but I have no problem paying more when it gets to the same level.
(Edited)
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MindmapFan

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POST UPDATE 
ERRATA !!!  
PLEASE DON'T INSTALL THIS !!!   WHEN YOU DO A FIND MINDMANAGER v11.2.120 CRASHES


Hi FrSu,

See above comments for the patch for the fixed issues.

But yes, a lot less powerful functionality in MindManager for Mac than is available in MindManager for Windows agreed.

Please start a new reply in this thread on the functionality you want to see and describe how it will help you.  I'm sure Corel?Mindjet would find this helpful to prioritise their backlog.  We can then vote on these in the same way product development and leadership at Corel/Mindjet will vote internally on any MindManager roadmap product enhancements.
KR, John  
(Edited)
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MindmapFan

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PLEASE PLEASE zip all your MindManager mind maps to an archive as a backup before installing anything.  You have been warned.

I have auto version backups running on my laptop so was able to restore my maps to last night.

OK I have just spent time this morning running through every available menu option to see what other bugs were missed by the Mindjet testers and to also try and explain for myself the app crash in MindManager for MAC v11.2.120 when you FIND.

Conclusion is (yet to be verified by Mindjet) the app crash when you FIND seems to only occur when you have created a map using the CONCEPT MAP template

So to state the obvious don't create maps with the wonderful useful CONCEPT MAP template as I love to do ... until Mindjet release a further patch.

For the community & Mindjet support here is my short list of MindManager for MAC v11.2.120 bugs (10jan19)

ISSUES USING MENU OPTIONS WERE AS FOLLOWS

- FIND NEXT causes app crash when creating a map using the CONCEPT template / map. Reproduce by create a new map (or edit existing map) with template CONCEPT and hit key sequence to FIND the app crashes.

- Insert calendar event does not do anything.

- Insert reminder does not do anything.

- Format topic lines does not do anything

**NEW 10-JAN-19 13:59 GMT
- shorthand key sequence View Details Show 2 Levels does not work have to use menu sequence instead

I'm going to try and continue moving forward and using the above patched MindManager for MAC v11.2.120 which fixed the screen rendering but PLEASE Mindjet release a further patch to MindManager for MAC v11.2.120  and please update the community when you do so?  Many thanks in advance David Walsh.

Hope that's useful please heed warnings to backup your maps.
Now to get on with my day LOL
Cheers, John
(Edited)
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FrSu

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I am completely lost now. Will not use Mindmanager on my Mac and will NOT update anything! When can I use Mindmanager on my Mac safely again?
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MindmapFan

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Hi FrSu,

Had several email conversations with the Mindjet head of quality assurance over night.

He confirmed if you use FIND in a mindmap created with the CONTEXT template then you get an app crash but he mentioned this is now fixed in MM for mac v12.

Solution don't use the CONTEXT template to create maps until MM v12.  Migrate your existing maps that uses the CONTEXT template via select All + copy + paste into a map that does not use the CONTEXT template.

***** I suspect there will be an upgrade fee for MindManager for mac v12.

The other items I reported above:
- Insert calendar event does not do anything.
- Insert reminder does not do anything.

Were because I did not allow MindManager in Systems Preferences + Security & Privacy to have access to the macos calendar app.  After I allowed permission it worked .... but I have complained to quality assurance it seems very laggy on my powerful macbook pro.

I did not get any feedback on 
- Format topic lines does not do anything

So basically to continue using MM for mac
1. backup your mind maps via a zip archive - this is good practice anyway
2. Do a clean install if you are using the patch that fixes the screen rendering issue  https://www.google.com/url?q=https://download.mindjet.com/Mac/Mindjet_MindManager_Mac_11.2.120.dmg&a...

I hope that gets you working.
Open a ticket with support for anything further/specific?
KR, John