mindmanager license still valid, but asks for new license

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  • Updated 3 months ago
Our mindmanager license is still valid but yet the program asks for a license. The license key originally provided by mindjet to download the application is a different format and the program will not accept it.
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Lembregts

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Posted 3 months ago

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Ary Velstra, Expert Trainer

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You have MM2018 a Windows version
Your key should start with,,, MM18 (or ME18 if you have MMEnterprise.
That is the key that fits.

If you received some other info it may be your SIN nr for MSA or MUPP, to get access to support, or it maybe a key that allows you to use the limited web options.

Try the MM18 key. That should work unless you have a MM for MAC version 11. That needs a Mac key.You can check that best with your supplier

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Lembregts

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Hi, I do not have the MM18 key. I only have the SIN Key. I have one mail from Mindjet and I see no other key. How do I get this key?
Photo of Ary Velstra, Expert Trainer

Ary Velstra, Expert Trainer

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Check with your reseller