MindManager Upgrade Subscription - Product RoadMaps

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  • Updated 3 months ago
I've been a Mindjet MindManager for over 20 years. I understand the need for upgrade assurance to lock in loyal customers and to finance further development.

However, as part of that loyalty, I expect the company to give customers a roadmap of upcoming functionality for at least 1 year ahead.

Currently, it feels like the company just expects customers to blindly provide money without any idea what for other than some vague promise of a new version with perhaps some new functionality of some kind.

Why is the company unable to provide a yearly roadmap for the next version? Is it a sign of being directionless or laziness? Neither is good for customers. 
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Jim AK

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Posted 3 months ago

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Blair Young, Official Rep

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Official Response
Hello Jim - thanks for your comment.

Roadmap information is company confidential information which is only released in advance for specific reasons and/or under NDA. This advanced roadmap information constitutes advantageous information for competitors and can be detrimental to a planned release if it were released into the market prematurely.

Sometimes you may see future information released if the software is in a market segment by itself and a company basically owns the marketspace, or if the company is purposely trying to drive market excitement for an upcoming feature. Generally this is not the case and most roadmap information is held close to the chest.

As for UPP, this program exists to provide a lower cost option to buying a totally new versions of MindManager at full price. There is always a risk that the user will not use all of the features of a new release - this is the case with all software offers. UPP is only offered at initial purchase time and is not something a user can opt into down the road. Every user needs to determine if it is the right choice for themselves.

We have some real exciting features being worked that will really advance the ways in which MindManager can be used by our user base. I would love to share that information in advance, but unfortunately can't. I hope you understand.

Thanks for being a loyal MindManager user.

Cheers... Blair