When I have tried to drag a contact or e-mail into a map I have the error message that Mindjet could not establish a connection to MS Outlook (I've tried with Outlook 2010 as well as with 2013).
Then I have tried to send from Outlook via AddIn "OutlookLinker" and got the same error message.
Any idea what's wrong?
Sorry using German version that's way I cannot repeat the correct error message; it says something like "both programs must have the same permission level in the properties"
I have tried what I had described on my desktop and on my laptop on both the same behaviour. On my desktop I have tried it with Outlook 2010 and with Outlook 2013 (which I have installed parallel) no difference.
I cannot imagine that repair of Outlook installation will help...
Could there be a problem with the AddIn?
MM is sensitive to changes in outlook data files. In my case there was only one PST file and all works perfectly, but after i created a new one (attach a gmail IMAP account - in such cases outlook add a new PST file in data files list) that error is appeared. When i clear data file list to essential (with only one data file) error disappeared.
Looks like MM refer to Outlook data files by index, but not by name.
MindManager & Outlook IMAP integration
I’m currently using Outlook 2015 & MindManager 15 (15.1.173) and have been having countless problems with getting the Calendar & Task integration working. After much frustration, swearing and investigation I believe the problem is that the integration only works properly with POP3 and not with IMAP in Outlook 2010 and 2013.
POP3 creates 1 data file:
C:\Users\Owner\Documents\Outlook Files\ Work POP3 .pst
Whereas IMAP creates 2 data files:
C:\Users\Owner\Documents\Outlook Files\Outlook Data File – Work IMAP.pst (default)
C:\Users\Owner\AppData\Local\Microsoft\Outlook\email@example.com - Work IMAP.pst
Apparently, IMAP uses 1 data file to store emails and the other data file to store calendar and contact information. I’m guessing that the integration is unsure where to call data from and where to post it.
To test the theory, using Outlook 2010:
1. I removed all Outlook email profiles and files from my computer before setting up an IMAP profile via Control Panel\All Control Panel Items\Mail. The 2 IMAP files were created as above.
2. Created 1 meeting in Outlook Calendar and 1 task in Outlook Tasks.
3. Started MindManager. Created a new map with 1 topic and 2 sub-topics – 1 using MindManager Outlook Query for Today’s meetings and the other using MindManager Outlook Query for Today’s Tasks.
4. Ran MindManager Sync All Outlook Items In Map command: meeting and task both correctly imported into MindManager.
5. Made changes to both meeting and task in MindManager: meeting and task changes both correctly propagated into Outlook.
6. Created another meeting in Outlook Calendar and another task in Outlook Tasks. Used Send to MindManager button from Outlook: meeting and task both correctly imported into MindManager.
7. Made changes to both meeting and task in MindManager: meeting and task changes both correctly propagated into Outlook.
8. Created 2 subtopics in MindManager to send to Outlook as a meeting and a task. Both failed with “Mindjet MindManager could not connect to Microsoft Outlook. Try setting up Outlook, or restarting both Outlook and MindManager. Both programs must have the same Privilege Level property setting.”
I’m aware of a workaround being issued by Mindjet support, which works for POP3
- Set the datafile from my email account as default datafile.
- The data from the other datafile is now copied to the datafile of my email account.
- (All the data (email, calendar and outlook configuration data) is now located in 1 datafile)
- Next I remove the old file (outlook.pst).
However, this does not work for IMAP where it is impossible to swap “Set As Default” setting in Outlook between the 2 data files.
Given how prevalent IMAP has become and how it has overtaken POP3 as the defacto email standard, this needs to be address urgently.