MindManager 9 MAC & Spotlight: Full CPU load, tons of msgs in console

  • 1
  • Problem
  • Updated 6 years ago
  • Acknowledged
The spotlight plugin located in the program folder doesn't seem to work; even worse, it causes the CPU to run at 100%.

Workaround: Rename / move the file "MindManager.mdimporter" from the contents/library/spotlight-folder of mm 9 mac.

sys specs:
macbook air mid 2011, os x lion latest patchlevel, latest mm-version.

before the "renaming- & moving-workaround" i have tried all the usual stuff, including complete uninstall of mm 9 mac, deleting plist & components in the ~/Library-folder etc., nothing did work.
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mariuss

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  • disappointed by this expensive software.

Posted 7 years ago

  • 1
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Brittney Mazzetta

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Hi Mario. Thank you for posting the workaround that you found. If you have other issues, please do not hesitate to let me know. If you still have questions regarding this particular issue, please feel free to reach out to our support team. They will be able to best assist you. Thanks again.
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mariuss

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hey brittney, thanks, but question is: how / where do i reach your support team? didnt find any...

cheers,
mario
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Brittney Mazzetta

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Here is the link Mario: https://secure.mindjet.com/support/co.... Hope this helps!
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Maya

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Have you guys fixed your extremely slow performance issue for MM 9 for Mac??
It's been months since you guys released your last version and performance honestly sucks!
All of a sudden the program starts to utilize enormous amounts of CPU without doing anything and typing becomes extremely slow as well..
This is the most frustrating thing about MM 9.
Please let us know!!

Thanks,
Maya
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Pamela Campbell

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Hi Maya,
It would be great to have the map you are working with that you find performs slowly. Have you sent that to Customer Support?

Our 9.5 update is due out this month so please let support know if you continue to have problems.

Best,
Pam
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ConanV

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Hello,
I'm experiencing the same problem as Mario and MM 9.5.416 is installed.

Console MSG: //START
sandboxd:
([30003]) mdworker (30003) deny system-socket (Importing type 'com.mindjet.mindmanager.map' using 'file://localhost/Applications/Mindjet%20MindManager.app/contents/Library/Spotlight/MindManager.mdimporter/' - diagnostic:0 - find suspect file using sudo mutil -t 13797772
//END

I've also tried disabling spotlight, without success. I've submitted a support request regarding this matter - as of 13 JUN 2012.

Thank you.

Conan
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Pamela Campbell

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Hi Conan,
I found your support request and have followed up with Support and Engineering on it. I didn't see the map you were using - could you also provide that to the Support team?

Thanks,
Pam

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