MindManager files do not open in Mindjet 11

  • 2
  • Problem
  • Updated 6 years ago
  • Acknowledged
Files created by previous versions of MindManager are not opened in Mindjet 11 after installation. e.g. Open Windows File Explorer > Double click MindManager file and it opens in MindManager 2012.

I have not had to manually make the association before.

Doing this now in Windows 7 > Control Panel > Default Programs > Set Associations. Now clicking MindManager files opens them in Mindjet 11.

Oddly all other MindManager 11 file types e.g. .mmas .mmat have been associated with Mindjet 11.
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Andrew Wilcox, Champion

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Posted 6 years ago

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Brittney Mazzetta

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Hi Andrew. Our support team is in the process of trying to reproduce this issue. We should have more information to you later today. Thanks!
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Patrick Baker

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To add to this discussion. I run a number of MindManager versions as a developer. I have encountered the same issue on my machines.
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Patrick Baker

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Found another anomoly. When both Mindjet 11 and MindManager 2012 are installed and 2012 is being used as the default application.

If you send an Outlook selection to map the selection is opened as a a new map Topic Note minus the email attachment. The selection does not open on the active map selected map topic. A selected Outlook Folder also opens as a new map.

Similarly Word selected paragraphs do not export to active map.
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Mick Jones

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I reported the above issue during the beta trials... surprised they didn't fix it
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Brittney Mazzetta

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Hi everyone. Thank you for your posts. I have spoken to our support team and they indicated that it would be best if you could all open a support ticket so that they can troubleshoot the issue. Please use this link: https://secure.mindjet.com/support/co... to open a ticket with our team and they will be able to best assist you.
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Andrew Wilcox, Champion

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For me with Mindjet 11 as the default (primary i.e. last installed) application and MindManager 2012 and 9 still installed I get these results:

Mindjet 11 Tests
Outlook import
No Mindjet Add Ins visible in Outlook Add Ins ribbon
The 2 Mindjet 11 Add Ins are Active in Outlook Options > Add-Ins
Mindjet Commands not visible in All Commands
Excel
Add Ins visible with Mindjet 11 logos
BUT they send the range to MindManager 2012
The Sync with Mindjet 11 add in is active. 9 and 10 are inactive
Word
The Mindjet 11 and MindManager 2012 add ins are on the toolbar
The Mindjet 11 add in sends the Word selection to MindManager 2012
The MindManager 2012 add in does nothing
The Send to Mindjet 11 add in is Active. Send to 9 and 10 are inactive.

Messy!
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Patrick Baker

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In our tests last night we also discovered that when exporting a map to Connect (Mindjet Web) all MindManager or custom shapes are lost. Icons and images are exported. This is a big issue as the use of shapes are integral to both mapping and business process application using Mindjet / MindManager. The map - without attachments or hyperlinks took over 4 minutes to upload.

This must be a known issue so it will be good to get an indication of when this will be rectified / resolved.

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Andrew Wilcox, Champion

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HI Patrick

I think that deserves a new thread.

But it has always been the case with the web clients that they don't maintain the format of the desktop clients map. If you open the map with another desktop client they should still be as per the original, as none of the original data has been lost, its just not displayed!
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Marco Gruber

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.mmap-file integrity across ALL the platforms is of utmost importance...
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Andrew Wilcox, Champion

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Some improvement.

Insert Linked Map was not working yesterday for me (but it did for someone else) so I did the following:

I tried a repair via Control Panel and this did not fix it.

I tried an uninstall/install with Admin rights to fix it. There was no change.

BUT the issues outlined above re. the Excel, Outlook and Word imports, exports and embeds have been fixed. It may be running a Repair is suffucient.

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