MindMap Damaged

  • 2
  • Problem
  • Updated 6 years ago
  • Solved
Please, someone help me!

I've lost months of work. When I opened the map this morning, it was totally damaged. I lost half of the information, the names of the topics, the format, it is really damaged. When I tried to open it in the iPad app, there appeared a message "File Corrupted".

When I use the "file preview" of mac, I can see the map, but when I open the file, it is damaged.

Please someone help me. I've called and no one answers. I can't afford to lose months of work
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mfolarte

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  • mad

Posted 7 years ago

  • 2
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Brittney Mazzetta

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I see that you have opened a support ticket with our team. I am following up with our team now to have someone look into this for you. Thank you.
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Drew Herndon

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I too am having this issue and have opened a ticket #00239380 but they told me to come to the community to fix the problem but it points back to creating a ticket. Help me please.
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Miele

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