MM 16 conected to Outlook. All Task, Calender etc were viewed in MM. We upgraded Office to Office 365 (2016) and now it's extremly slow!

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  • Updated 2 years ago

We upgraded to Office 365 (2016) 32 bit and the Connection between MM (2016) and Outlook is extremely slow. It's both 32-bit software. Previously it took less than 60 s for updating but after the upgrade it takes about 15 minutes.

We had 64-bit software previously on our computers, but needed to downgrade to 32-bit to get Outlook working with Lync/Skype etc.

Ideas to get this working well again?

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Håkan

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Posted 2 years ago

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Benedikt

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Suffer the same problem. Are there any solution yet?
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aHa!Coaching, Champion

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Though there might be some impact when switchting from 64-bit to 32-bit, it shouldn't be this big...

When you talk about 'updating', is this updating existing linked topics in your map? Or is is about creating new queries to add to your map?
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Benedikt

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There is no difference between 32 and 64 bit. I have tested it on two different workstations. My issue is related to slow queries. It takes a very long time to get the result set. I'm using exchange and the windows default firewall and sophos anti virus. Any idea what can be changed?
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aHa!Coaching, Champion

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OK, could you let me know if this is about one of the built-in queries or about a custom query? This way I can try to replicate this behaviour?
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Håkan

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We updated the Server R2 software to current level and the speed is back!
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Benedikt

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Thanks for this information, Hakan. Unfortunately I can't change the Server software as it is the exchange system run by my university/data center. 
Maybe as an additional information. The outlook - mindmanger connection (outlook addin) is much faster than the query builder in Mindmanager. I use the default queries like getting the task for today.