MM 2018 keys

  • 1
  • Question
  • Updated 1 year ago
When are the keys for MindManager 2018 going to become available for those users with software assurance plans? It seems once again that we've gone to the back of the queue. 
Photo of Alex Gooding

Alex Gooding, Champion

  • 901 Posts
  • 224 Reply Likes

Posted 1 year ago

  • 1
Photo of Detlef Huß

Detlef Huß

  • 9 Posts
  • 2 Reply Likes
Dear Alex,

I‘m wondering about your post, as I‘ve received mine the same day of announcement and was considering to praise Corel for the prompt delivery.

Regards,
Detlef
Photo of Alex Gooding

Alex Gooding, Champion

  • 896 Posts
  • 224 Reply Likes
Well I've searched my inbox and there's nothing about it there...
Photo of Ary Velstra, Expert Trainer

Ary Velstra, Expert Trainer

  • 1379 Posts
  • 208 Reply Likes
I`ve got mine within a week after announcement
Photo of aHa!Coaching

aHa!Coaching, Champion

  • 1192 Posts
  • 117 Reply Likes
We have received our team (partner) license last week
Photo of Alex Gooding

Alex Gooding, Champion

  • 901 Posts
  • 224 Reply Likes

OK, OK, I get the picture - I'm lucky last!

What's the secret to everyone's success - your collective good looks? :)

Photo of Ary Velstra, Expert Trainer

Ary Velstra, Expert Trainer

  • 1381 Posts
  • 208 Reply Likes
Just contact Mindjet support or Mindjet renewal team. They help you almost immediately if you think you get the key too late for your work.
With the key you can also try out the new Publish function that is greyed out in trial mode.
Photo of Alex Gooding

Alex Gooding, Champion

  • 901 Posts
  • 224 Reply Likes
Only five days left on the trial. I've contacted support and emailed someone in Mindjet on the MM 2018 development team as well as posting here, but still no response and no sign of my keys.
Photo of David Walsh

David Walsh, Official Rep

  • 133 Posts
  • 32 Reply Likes
Alex,

Apologies for any delay, your key has been sent. 

Regards
David 
Mindjet Technical Support
(Edited)
Photo of Alex Gooding

Alex Gooding, Champion

  • 901 Posts
  • 224 Reply Likes

Hi David,

Thanks - I received the key, but I actually have two assurance agreements. I've replied to your email (at the customer support email address) with the details of both agreements and I'd be very grateful if you could arrange for the second key to be sent.

Regards

Alex

Photo of Mary Rogan

Mary Rogan

  • 1 Post
  • 0 Reply Likes
I was cleaning out some emails and came across the Corel Licensing email that arrived in Sept.  I almost dragged it to my Spam folder as it was written in German.  But I see that there was an English translation at the bottom of the email with my license key.  Sounds silly, but did you check your spam or junk folder?
Photo of Alex Gooding

Alex Gooding, Champion

  • 896 Posts
  • 224 Reply Likes
Thanks Mary - it turned out the problem was at Mindjet's end. I've received one key and hopefully the second will turn up soon.