MM 2019 crashed every time task pane (eg. index, task info, resources, map parts, library) is clicked

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  • Updated 2 weeks ago
MM 2019 crashed when task pane is selected
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jack

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Posted 4 weeks ago

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Ary Velstra, Expert Trainer

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That sounds serious,

I have tried to reproduce the actions, but all works well.

As we have discussed in this community many times, It maybe there is a mismatch of the OS, or 32-64 bit or, or,
Can you please contact  customer.support@mindjet.com  if possible with all technical details of the system you are using mindmanager on, so that they can understand the issue and solve.

(Edited)
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David Walsh, Official Rep

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Jack

I can't see your direct email. Did you submit a case for this to customer.support@mindjet.com
If you did what is your case number?

David 
MindManager Support
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Kees Schoorl

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I had the same issue (Sept 2019) with version 19.1.198 and reinstalled the older version 19.0.306 of Mindjet, issue solved.

Laptop with the issue: 
Dell 5480, Windows 10 Enterprise Version 1803 OS build 17134.984

Laptop without the issue:
Lenovo Y700, Windows 10 Pro Version 1809 OS build 17763.720

(Edited)