MM11 - Cannot Create PDF

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  • Problem
  • Updated 5 years ago
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I am running MM11.3.305 on Windows 7.

I am trying to create a PDF. I have tried export>PDF & save as>export. In either case, the PDF is not created.

I created a PDF from MS Word to confirm I can create PDFs.

Any suggestions?
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Steve McSween

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  • frustrated

Posted 5 years ago

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Brittney Mazzetta

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Hi Steve. What version of Adobe are you using? Thanks!
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aHa!Coaching, Champion

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Does the PDF Export Settings screen show up after you've started the export?
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Steve McSween

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Brittney: I have Adobe Reader XI 11.0.2

Mathieu: The PDF Export Settings does appear. I have selected the option to display the PDF after the export, but the PDF document does not appear.

Another fact about my environment that may be relevant is that I am running Windows 7 on Parallels 8.
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aHa!Coaching, Champion

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Okay, the export does seem to work and the document does not appear after exporting the file.

Are you able to find the generated PDF in the location you've chosen to save the file?
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Steve McSween

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I am not able to find the PDF in the target location.
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aHa!Coaching, Champion

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Okay, is this the case for all target locations? Did you try to save the file to a different location?

Could you try to save the file to the desktop of the Windows-environment within Parallels?
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Steve McSween

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I have tried saving it to several folders on my local drive and drop box
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Terry Dalton

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Hi Steve,

Please open a case with our Technical Services team using the following link:
https://secure.mindjet.com/app/suppor...