MM 9.6.510 freezes when CMD+(some key) pressed

  • 1
  • Problem
  • Updated 5 years ago
  • Solved
Dear Community/Support,

I've faced really strange problem: on my Mac (MacOS v10.7.5) MindManager (v9.6.510) freezes for 3-5 seconds each time I use some shortcut key with CMD in it. Examples: CMD-O (File - Open), CMD-T (Show Fonts) and even CMD-space (switch input language).
As I'm creating my maps in two languages, I need to switch between different input languages a lot and this lag makes it very uncomfortable to work ;(

Is there a way to solve it?
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arsen.gushin

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  • frustrated

Posted 5 years ago

  • 1
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Brittney Mazzetta

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Thank you for your inquiry. In order to best assist you, I would recommend opening a ticket with our support team. They will need to gather additional information regarding the issue that you are currently experiencing as well as obtain your appropriate contact information. Please use this link: https://secure.mindjet.com/support/co... to open a ticket with our team. Thanks!
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arsen.gushin

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Dear Britney, thanks a lot.
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arsen.gushin

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The bottom line: re-installation helped to solve the issue. Thanks to the Support Team! ;)

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