MMJ 2017 doesn't install

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  • Updated 7 months ago
Installer hangs up in a form of black square. It must be an issue with the installer. Win7, 64bit. Please forward the link to edcherednik@gmail.com
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Petroleum Mrk

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Posted 1 year ago

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Colin Horner

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Hi Make sure you have not got one the Microsoft Office Programs running in the background
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Bigs73 .

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I have the same issue on a freshly imaged laptop.

I can run the 2018 installer but the 2017 one just gives exactly what OP is saying.  Black square and goes to not responding.  I can't install the 2018 as they only have licenses for 2017.

Has this ever been resolved?

Marc


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aHa!Coaching, Champion

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Could you share the filename of the installer file your're using? We might be able to start it in a different way so that it will create a log file to find out what's happening here.
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Bigs73 .

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Hi Mathieu,

Thanks for the reply!

The filename is MindManager2017_setup.exe, the link that brings us to the download that I have on the license email that they sent my client.

https://www.mindjet.com/mm-win-exe-2017


I had read somewhere that support had a full download version that we could download. 

Like I said, 2018 is fine an the install starts without issues, we just don't have licenses.  Also 2016 installs as well.

Marc