My mac version keeps crashing

  • 1
  • Problem
  • Updated 1 year ago
My mac version keeps crashing. My MacOS is Sierra 10.12.3 (16D32). I have tried to uninstall and reinstall and it does the same: It starts and crashes immediately.
Photo of Tiago Henriques da Cunha

Tiago Henriques da Cunha

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  • Upset

Posted 2 years ago

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David Walsh, Official Rep

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Tiago,

Sorry to hear you are having this issue. We have a case 00412650 open on this issue. Can you please provide the crash log and other details like hardware platform etc. I will send you an email from the case, please respond back with the information.  

Best Regards
David
Mindjet Support
Photo of Tiago Henriques da Cunha

Tiago Henriques da Cunha

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Crash Log:

rocess:               Mindjet MindManager [70179]Path:                  /Applications/Mindjet MindManager.app/Contents/MacOS/Mindjet MindManager
Identifier:            com.mindjet.mindmanager.10
Version:               10.6.112 (10.6.112)
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           Mindjet MindManager [70179]
User ID:               501

Date/Time:             2017-03-29 12:29:15.873 +0200
OS Version:            Mac OS X 10.12.3 (16D32)
Report Version:        12
Anonymous UUID:        FFD95B58-7438-7956-6152-EADD14F919EE

Sleep/Wake UUID:       47418037-13FB-4C42-9ED9-69DA304879FA

Time Awake Since Boot: 60000 seconds
Time Since Wake:       4500 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Segmentation fault: 11
Termination Reason:    Namespace SIGNAL, Code 0xb
Terminating Process:   exc handler [0]

VM Regions Near 0:
--> 
    __TEXT                 0000000109f01000-000000010a45e000 [ 5492K] r-x/rwx SM=COW  /Applications/Mindjet MindManager.app/Contents/MacOS/Mindjet MindManager

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   com.mindjet.mindmanager.10     0x0000000109fbc0cf 0x109f01000 + 766159
1   com.mindjet.mindmanager.10     0x0000000109fbbea5 0x109f01000 + 765605
2   com.mindjet.mindmanager.10     0x0000000109fbb9ab 0x109f01000 + 764331
3   com.mindjet.mindmanager.10     0x0000000109fa6e09 0x109f01000 + 679433
4   com.mindjet.mindmanager.10     0x0000000109fa690d 0x109f01000 + 678157
5   com.mindjet.mindmanager.10     0x0000000109fa6815 0x109f01000 + 677909
6   com.mindjet.mindmanager.10     0x0000000109f6a044 0x109f01000 + 430148
7   com.mindjet.mindmanager.10     0x0000000109f68ab7 0x109f01000 + 424631
8   com.mindjet.mindmanager.10     0x0000000109f4a308 0x109f01000 + 299784
9   com.mindjet.mindmanager.10     0x0000000109f491e7 0x109f01000 + 295399
10  com.mindjet.mindmanager.10     0x0000000109f4a618 0x109f01000 + 300568
11  com.mindjet.mindmanager.10     0x0000000109f49425 0x109f01000 + 295973
12  com.mindjet.mindmanager.10     0x0000000109f4a618 0x109f01000 + 300568
13  com.mindjet.mindmanager.10     0x0000000109f49425 0x109f01000 + 295973
14  com.mindjet.mindmanager.10     0x0000000109f4a618 0x109f01000 + 300568
15  com.mindjet.mindmanager.10     0x0000000109f4952c 0x109f01000 + 296236
16  com.mindjet.mindmanager.10     0x0000000109f4807d 0x109f01000 + 290941
17  com.mindjet.mindmanager.10     0x000000010a0a5004 0x109f01000 + 1720324
18  com.mindjet.mindmanager.10     0x000000010a0a4cde 0x109f01000 + 1719518
19  com.mindjet.mindmanager.10     0x000000010a07b381 0x109f01000 + 1549185
20  com.mindjet.mindmanager.10     0x000000010a072c91 0x109f01000 + 1514641
21  com.mindjet.mindmanager.10     0x000000010a07ff5b 0x109f01000 + 1568603
22  com.apple.AppKit               0x00007fff95da6800 -[NSWindowController _windowDidLoad] + 682
23  com.apple.AppKit               0x00007fff95d46863 -[NSWindowController window] + 110
24  com.apple.AppKit               0x00007fff95f2230c -[NSWindowController showWindow:] + 36
25  com.apple.AppKit               0x00007fff95d467ce -[NSDocument showWindows] + 109
26  com.apple.AppKit               0x00007fff9629110c __90-[NSDocumentController(NSInternal) _autoreopenDocumentsFromRecords:withCompletionHandler:]_block_invoke.1819 + 100
27  com.apple.AppKit               0x00007fff9628859d __89-[NSDocumentController reopenDocumentForURL:withContentsOfURL:display:completionHandler:]_block_invoke + 733
28  com.apple.AppKit               0x00007fff96286aad __144-[NSDocumentController _coordinateReadingAndGetAlternateContentsForOpeningDocumentAtURL:resolvingSymlinks:thenContinueOnMainThreadWithAccessor:]_block_invoke_2.922 + 180
29  com.apple.AppKit               0x00007fff962869c9 __144-[NSDocumentController _coordinateReadingAndGetAlternateContentsForOpeningDocumentAtURL:resolvingSymlinks:thenContinueOnMainThreadWithAccessor:]_block_invoke.921 + 138
30  com.apple.AppKit               0x00007fff9628688b __144-[NSDocumentController _coordinateReadingAndGetAlternateContentsForOpeningDocumentAtURL:resolvingSymlinks:thenContinueOnMainThreadWithAccessor:]_block_invoke_4 + 267
31  com.apple.CoreFoundation       0x00007fff982247dc __CFRUNLOOP_IS_CALLING_OUT_TO_A_BLOCK__ + 12
32  com.apple.CoreFoundation       0x00007fff982057e4 __CFRunLoopDoBlocks + 356
33  com.apple.CoreFoundation       0x00007fff98204f65 __CFRunLoopRun + 917
34  com.apple.CoreFoundation       0x00007fff98204974 CFRunLoopRunSpecific + 420
35  com.apple.HIToolbox           0x00007fff97790a5c RunCurrentEventLoopInMode + 240
36  com.apple.HIToolbox           0x00007fff97790799 ReceiveNextEventCommon + 184
37  com.apple.HIToolbox           0x00007fff977906c6 _BlockUntilNextEventMatchingListInModeWithFilter + 71
38  com.apple.AppKit               0x00007fff95d365b4 _DPSNextEvent + 1120
39  com.apple.AppKit               0x00007fff964b0d6b -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 2789
40  com.apple.AppKit               0x00007fff95f8c854 -[NSApplication _doModalLoop:peek:] + 497
41  com.apple.AppKit               0x00007fff9616ca42 __35-[NSApplication runModalForWindow:]_block_invoke + 64
42  com.apple.AppKit               0x00007fff95f8a33a -[NSApplication runModalForWindow:] + 137
43  com.mindjet.mindmanager.10     0x000000010a1dee45 0x109f01000 + 3006021
44  com.mindjet.mindmanager.10     0x000000010a061fbd 0x109f01000 + 1445821
45  com.mindjet.mindmanager.10     0x000000010a06001c 0x109f01000 + 1437724
46  com.apple.CoreFoundation       0x00007fff9821aa6c __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
47  com.apple.CoreFoundation       0x00007fff9821a96b _CFXRegistrationPost + 427
48  com.apple.CoreFoundation       0x00007fff9821a6d2 ___CFXNotificationPost_block_invoke + 50
49  com.apple.CoreFoundation       0x00007fff981d7d63 -[_CFXNotificationRegistrar find:object:observer:enumerator:] + 1827
50  com.apple.CoreFoundation       0x00007fff981d6d9c _CFXNotificationPost + 604
51  com.apple.Foundation           0x00007fff99bfda37 -[NSNotificationCenter postNotificationName:object:userInfo:] + 66
52  com.apple.AppKit               0x00007fff95e782b5 -[NSApplication _postDidFinishNotification] + 297
53  com.apple.AppKit               0x00007fff95e7801a -[NSApplication _sendFinishLaunchingNotification] + 208
54  com.apple.AppKit               0x00007fff95d3b383 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 552
55  com.apple.AppKit               0x00007fff95d3afd5 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 661
56  com.apple.Foundation           0x00007fff99c48ebd -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290
57  com.apple.Foundation           0x00007fff99c48d37 _NSAppleEventManagerGenericHandler + 102
58  com.apple.AE                   0x00007fff9904b0da aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 544
59  com.apple.AE                   0x00007fff9904ae51 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 39
60  com.apple.AE                   0x00007fff9904ad5d aeProcessAppleEvent + 312
61  com.apple.HIToolbox           0x00007fff977a174f AEProcessAppleEvent + 55
62  com.apple.AppKit               0x00007fff95d3687d _DPSNextEvent + 1833
63  com.apple.AppKit               0x00007fff964b0d6b -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 2789
64  com.apple.AppKit               0x00007fff95d2af35 -[NSApplication run] + 926
65  com.apple.AppKit               0x00007fff95cf5850 NSApplicationMain + 1237
66  libdyld.dylib                 0x00007fffad752255 start + 1

Thread 1:
0   libsystem_kernel.dylib         0x00007fffad8814e2 __workq_kernreturn + 10
1   libsystem_pthread.dylib       0x00007fffad9695fe _pthread_wqthread + 1023
2   libsystem_pthread.dylib       0x00007fffad9691ed start_wqthread + 13

Thread 2:: Dispatch queue: NSOperationQueue 0x600000233e60 :: NSOperation 0x60000027fcc0 (QOS: USER_INTERACTIVE)
0   libsystem_kernel.dylib         0x00007fffad8813b2 __ulock_wait + 10
1   libdispatch.dylib             0x00007fffad734a8e _dispatch_ulock_wait + 40
2   libdispatch.dylib             0x00007fffad734c6e _dispatch_thread_event_wait_slow + 85
3   libdispatch.dylib             0x00007fffad727582 _dispatch_barrier_sync_f_slow + 402
4   com.reviversoft.GoogleAnalyticsOSX 0x000000010af04ce0 -[GAXDispatchOperation main] + 334
5   com.apple.Foundation           0x00007fff99c396e4 -[__NSOperationInternal _start:] + 672
6   com.apple.Foundation           0x00007fff99c3559b __NSOQSchedule_f + 201
7   libdispatch.dylib             0x00007fffad71c0b8 _dispatch_client_callout + 8
8   libdispatch.dylib             0x00007fffad732ae5 _dispatch_queue_serial_drain + 896
9   libdispatch.dylib             0x00007fffad724cd9 _dispatch_queue_invoke + 1046
10  libdispatch.dylib             0x00007fffad71de70 _dispatch_root_queue_drain + 476
11  libdispatch.dylib             0x00007fffad71dc47 _dispatch_worker_thread3 + 99
12  libsystem_pthread.dylib       0x00007fffad969712 _pthread_wqthread + 1299
13  libsystem_pthread.dylib       0x00007fffad9691ed start_wqthread + 13

Thread 3:
0   libsystem_kernel.dylib         0x00007fffad8814e2 __workq_kernreturn + 10
1   libsystem_pthread.dylib       0x00007fffad969791 _pthread_wqthread + 1426
2   libsystem_pthread.dylib       0x00007fffad9691ed start_wqthread + 13

Thread 4:
0   libsystem_kernel.dylib         0x00007fffad8814e2 __workq_kernreturn + 10
1   libsystem_pthread.dylib       0x00007fffad969791 _pthread_wqthread + 1426
2   libsystem_pthread.dylib       0x00007fffad9691ed start_wqthread + 13

Thread 5:
0   libsystem_kernel.dylib         0x00007fffad87938a mach_msg_trap + 10
1   libsystem_kernel.dylib         0x00007fffad8787d7 mach_msg + 55
2   com.apple.CoreFoundation       0x00007fff98205c94 __CFRunLoopServiceMachPort + 212
3   com.apple.CoreFoundation       0x00007fff98205121 __CFRunLoopRun + 1361
4   com.apple.CoreFoundation       0x00007fff98204974 CFRunLoopRunSpecific + 420
5   com.apple.Foundation           0x00007fff99cbf1be -[NSConcreteTask waitUntilExit] + 213
6   com.mindjet.mindmanager.10     0x0000000109f28ad7 0x109f01000 + 162519
7   com.mindjet.mindmanager.10     0x0000000109f28910 0x109f01000 + 162064
8   com.mindjet.mindmanager.10     0x0000000109f2803c 0x109f01000 + 159804
9   com.apple.Foundation           0x00007fff99c29c6d __NSThread__start__ + 1243
10  libsystem_pthread.dylib       0x00007fffad969aab _pthread_body + 180
11  libsystem_pthread.dylib       0x00007fffad9699f7 _pthread_start + 286
12  libsystem_pthread.dylib       0x00007fffad9691fd thread_start + 13

Thread 6:
0   libsystem_kernel.dylib         0x00007fffad8814e2 __workq_kernreturn + 10
1   libsystem_pthread.dylib       0x00007fffad9695fe _pthread_wqthread + 1023
2   libsystem_pthread.dylib       0x00007fffad9691ed start_wqthread + 13

Thread 7:
0   libsystem_kernel.dylib         0x00007fffad8814e2 __workq_kernreturn + 10
1   libsystem_pthread.dylib       0x00007fffad969791 _pthread_wqthread + 1426
2   libsystem_pthread.dylib       0x00007fffad9691ed start_wqthread + 13

Thread 8:
0   libsystem_kernel.dylib         0x00007fffad8814e2 __workq_kernreturn + 10
1   libsystem_pthread.dylib       0x00007fffad969791 _pthread_wqthread + 1426
2   libsystem_pthread.dylib       0x00007fffad9691ed start_wqthread + 13

Thread 9:
0   libsystem_kernel.dylib         0x00007fffad8814e2 __workq_kernreturn + 10
1   libsystem_pthread.dylib       0x00007fffad969791 _pthread_wqthread + 1426
2   libsystem_pthread.dylib       0x00007fffad9691ed start_wqthread + 13

Thread 10:
0   libsystem_kernel.dylib         0x00007fffad880fda __semwait_signal + 10
1   libsystem_c.dylib             0x00007fffad807b72 nanosleep + 199
2   libc++.1.dylib                 0x00007fffac33165b std::__1::this_thread::sleep_for(std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > const&) + 80
3   com.apple.JavaScriptCore       0x00007fff9b089123 bmalloc::Heap::scavenge(std::__1::unique_lock<bmalloc::StaticMutex>&, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000l> >) + 275
4   com.apple.JavaScriptCore       0x00007fff9b088ed4 bmalloc::Heap::concurrentScavenge() + 68
5   com.apple.JavaScriptCore       0x00007fff9b08a551 bmalloc::AsyncTask<bmalloc::Heap, void (bmalloc::Heap::*)()>::threadRunLoop() + 97
6   com.apple.JavaScriptCore       0x00007fff9b08a459 bmalloc::AsyncTask<bmalloc::Heap, void (bmalloc::Heap::*)()>::threadEntryPoint(bmalloc::AsyncTask<bmalloc::Heap, void (bmalloc::Heap::*)()>*) + 9
7   com.apple.JavaScriptCore       0x00007fff9b08a70d void* std::__1::__thread_proxy<std::__1::tuple<void (*)(bmalloc::AsyncTask<bmalloc::Heap, void (bmalloc::Heap::*)()>*), bmalloc::AsyncTask<bmalloc::Heap, void (bmalloc::Heap::*)()>*> >(void*) + 93
8   libsystem_pthread.dylib       0x00007fffad969aab _pthread_body + 180
9   libsystem_pthread.dylib       0x00007fffad9699f7 _pthread_start + 286
10  libsystem_pthread.dylib       0x00007fffad9691fd thread_start + 13

Thread 11:: com.apple.NSURLConnectionLoader
0   libsystem_kernel.dylib         0x00007fffad87938a mach_msg_trap + 10
1   libsystem_kernel.dylib         0x00007fffad8787d7 mach_msg + 55
2   com.apple.CoreFoundation       0x00007fff98205c94 __CFRunLoopServiceMachPort + 212
3   com.apple.CoreFoundation       0x00007fff98205121 __CFRunLoopRun + 1361
4   com.apple.CoreFoundation       0x00007fff98204974 CFRunLoopRunSpecific + 420
5   com.apple.CFNetwork           0x00007fff97374680 +[NSURLConnection(Loader) _resourceLoadLoop:] + 313
6   com.apple.Foundation           0x00007fff99c29c6d __NSThread__start__ + 1243
7   libsystem_pthread.dylib       0x00007fffad969aab _pthread_body + 180
8   libsystem_pthread.dylib       0x00007fffad9699f7 _pthread_start + 286
9   libsystem_pthread.dylib       0x00007fffad9691fd thread_start + 13

Thread 12:: CVDisplayLink
0   libsystem_kernel.dylib         0x00007fffad880c86 __psynch_cvwait + 10
1   libsystem_pthread.dylib       0x00007fffad96a96a _pthread_cond_wait + 712
2   com.apple.CoreVideo           0x00007fff998c4bcc CVDisplayLink::runIOThread() + 694
3   libsystem_pthread.dylib       0x00007fffad969aab _pthread_body + 180
4   libsystem_pthread.dylib       0x00007fffad9699f7 _pthread_start + 286
5   libsystem_pthread.dylib       0x00007fffad9691fd thread_start + 13

Thread 13:
0   libsystem_kernel.dylib         0x00007fffad880c86 __psynch_cvwait + 10
1   libsystem_pthread.dylib       0x00007fffad96a96a _pthread_cond_wait + 712
2   com.apple.AppleVPAFramework   0x0000000115083281 0x115059000 + 172673
3   libsystem_pthread.dylib       0x00007fffad969aab _pthread_body + 180
4   libsystem_pthread.dylib       0x00007fffad9699f7 _pthread_start + 286
5   libsystem_pthread.dylib       0x00007fffad9691fd thread_start + 13

Thread 0 crashed with X86 Thread State (64-bit):
  rax: 0x0000000000000000  rbx: 0x00006080006a2d60  rcx: 0x0000000000000000  rdx: 0x001dffffb2ff3111
  rdi: 0x00007ffa5b3331a0  rsi: 0x00007fff9694eb0d  rbp: 0x00007fff55cf9b30  rsp: 0x00007fff55cf9b20
   r8: 0x0000000000000000   r9: 0x0000000000000001  r10: 0x00007fffb2ff3110  r11: 0x00007ffa570c8ed0
  r12: 0x00007ffface60b40  r13: 0x0000000000000000  r14: 0x00007ffa5b3331a0  r15: 0x0000608000c50020
  rip: 0x0000000109fbc0cf  rfl: 0x0000000000010246  cr2: 0x0000000000000000
  
Logical CPU:     3
Error Code:      0x00000004
Trap Number:     14


Binary Images:
       0x109f01000 -        0x10a45dff7 +com.mindjet.mindmanager.10 (10.6.112 - 10.6.112) <F711BB00-9E94-3893-9D63-C4824CC17D61> /Applications/Mindjet MindManager.app/Contents/MacOS/Mindjet MindManager
       0x10a561000 -        0x10a7affff +xercesc (0) <A88A1CFB-1D75-3DB0-9F78-3EB5EC406E25> /Applications/Mindjet MindManager.app/Contents/Frameworks/xercesc.framework/Versions/A/xercesc
       0x10a92e000 -        0x10a956fff +com.brandonwalkin.BWToolkitFramework (1.2.5) <120FC41D-A06E-338D-81A2-85B3CFBAAA04> /Applications/Mindjet MindManager.app/Contents/Frameworks/BWToolkitFramework.framework/Versions/A/BWToolkitFramework
       0x10a996000 -        0x10a99ffff +com.mindjet.MmZip (10.6.112) <C652F28A-0898-3E0C-8D92-4EDC5D190EC6> /Applications/Mindjet MindManager.app/Contents/Frameworks/MmZip.framework/Versions/A/MmZip
       0x10a9b7000 -        0x10abfdfff +com.mindjet.MmDataModel (MM_PLIST_CFBundleVersion) <5DF05F4B-0318-3416-8FC7-05F51BA43846> /Applications/Mindjet MindManager.app/Contents/Frameworks/MmDataModel.framework/Versions/A/MmDataModel
       0x10adf9000 -        0x10ae68ff7 +com.mindjet.MmXml (MM_PLIST_CFBundleVersion) <9D089844-4EEE-397D-A351-7188BBDD2AB4> /Applications/Mindjet MindManager.app/Contents/Frameworks/MmXml.framework/Versions/A/MmXml
       0x10aeb4000 -        0x10aebcfff +com.mindjet.MmEncryption (MM_PLIST_CFBundleVersion) <51ACBFE8-DE48-399A-A147-26B6B4DA6375> /Applications/Mindjet MindManager.app/Contents/Frameworks/MmEncryption.framework/Versions/A/MmEncryption
       0x10aec6000 -        0x10aee6fff +com.mindjet.MmUtilities (MM_PLIST_CFBundleVersion) <AECA887C-9F1C-3E01-B72C-14B11BF7DD29> /Applications/Mindjet MindManager.app/Contents/Frameworks/MmUtilities.framework/Versions/A/MmUtilities
       0x10af00000 -        0x10af0cfff +com.reviversoft.GoogleAnalyticsOSX (1.0.8 - 1) <8EC727E7-5192-3149-B9D4-71A48BCD5043> /Applications/Mindjet MindManager.app/Contents/Frameworks/GoogleAnalyticsOSX.framework/Versions/A/GoogleAnalyticsOSX
       0x10af29000 -        0x10af3bfff +com.mindjet.MindjetFoundation (10.6.112) <BEEEC9A7-E789-3A80-B6B7-5B0D03AC363F> /Applications/Mindjet MindManager.app/Contents/Frameworks/MindjetFoundation.framework/Versions/A/MindjetFoundation
       0x10af52000 -        0x10b193fff +xalanc (1.10.0) <579E5D63-A5C1-37B1-B88C-4ACA41E9A167> /Applications/Mindjet MindManager.app/Contents/Frameworks/xalanc.framework/Versions/A/xalanc
       0x10d654000 -        0x10d656ffb  com.apple.textencoding.unicode (3.0 - 3.0) <1ABD997B-AC91-3CB4-81E4-98E1863F9E3C> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
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    0x7fff9a3ac000 -     0x7fff9a49cff7  libJP2.dylib (1582) <A55870F9-F27F-3BD0-BE89-981BFF63D485> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
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    0x7fff9a4e9000 -     0x7fff9a4ebff3  libRadiance.dylib (1582) <C3E9CE5C-1A25-391B-9ACB-556AA065B985> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
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    0x7fff9ee3f000 -     0x7fff9f1ecfff  com.apple.VideoToolbox (1.0 - 1907.15.15) <685B6CCD-3027-3D0F-8B31-2388A3CE1BDC> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
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    0x7fffa159d000 -     0x7fffa15a8ff7  com.apple.AppleIDAuthSupport (1.0 - 1) <62FE63B8-8893-31D6-ADAD-1EFBC800F9B7> /System/Library/PrivateFrameworks/AppleIDAuthSupport.framework/Versions/A/AppleIDAuthSupport
    0x7fffa15c3000 -     0x7fffa164e97f  com.apple.AppleJPEG (1.0 - 1) <B4C3209B-58A5-359F-A898-F61B6C40E5E9> /System/Library/PrivateFrameworks/AppleJPEG.framework/Versions/A/AppleJPEG
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aHa!Coaching, Champion

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Tiago, you might want to check the latest version of MindManager for Mac which is 10.6.113 and includes some performance fixes.
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Trey Ikard

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My mac version of MindManager keeps crashing also. My MacOS is Sierra 9.6.510.  I have tried to uninstall and reinstall and it does the same, It starts and crashes immediately.
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Trey Ikard

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My Crash Log 

Process:               Mindjet MindManager [2406]Path:                  /Applications/Mindjet MindManager.app/Contents/MacOS/Mindjet MindManager
Identifier:            com.mindjet.mindmanager.9
Version:               9.6.510 (9.6.510)
Code Type:             X86 (Native)
Parent Process:        ??? [1]
Responsible:           Mindjet MindManager [2406]
User ID:               501

Date/Time:             2017-03-29 13:03:42.289 -0500
OS Version:            Mac OS X 10.12.4 (16E195)
Report Version:        12
Anonymous UUID:        7B143F3F-C526-865A-1E30-663D848E72FB

Sleep/Wake UUID:       E82E4FC3-DB1F-41F2-884F-2D0B0ABDF5D8

Time Awake Since Boot: 24000 seconds
Time Since Wake:       15000 seconds

System Integrity Protection: enabled

Crashed Thread:        0

Exception Type:        EXC_CRASH (SIGABRT)
Exception Codes:       0x0000000000000000, 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY

Termination Reason:    DYLD, [0x2] Wrong architecture

Application Specific Information:
dyld: launch, loading dependent libraries

Dyld Error Message:
  Library not loaded: /System/Library/Frameworks/IMCore.framework/Versions/A/IMCore
  Referenced from: /Applications/Mindjet MindManager.app/Contents/MacOS/Mindjet MindManager
  Reason: no suitable image found.  Did find:
/System/Library/Frameworks/IMCore.framework/Versions/A/IMCore: mach-o, but wrong architecture
/System/Library/Frameworks/IMCore.framework/Versions/A/IMCore: mach-o, but wrong architecture
/System/Library/PrivateFrameworks/IMCore.framework/Versions/A/IMCore: mach-o, but wrong architecture
/System/Library/PrivateFrameworks/IMCore.framework/Versions/A/IMCore: mach-o, but wrong architecture

Binary Images:
    0x1000 -   0x4d5fff +com.mindjet.mindmanager.9 (9.6.510 - 9.6.510) <D2931CE7-F62B-3CF5-B75C-301F86D674AB> /Applications/Mindjet MindManager.app/Contents/MacOS/Mindjet MindManager
  0x578000 -   0x59aff3 +com.brandonwalkin.BWToolkitFramework (1.2.5) <AE29A746-EB0D-33D2-8312-60080D7AB4FB> /Applications/Mindjet MindManager.app/Contents/Frameworks/BWToolkitFramework.framework/Versions/A/BWToolkitFramework
  0x5c0000 -   0x5c9ff3 +com.mindjet.MmZip (9.6.510) <04C93ACE-33FE-35B8-81C9-EA95EC625E6F> /Applications/Mindjet MindManager.app/Contents/Frameworks/MmZip.framework/Versions/A/MmZip
  0x5dc000 -   0x616a93  dyld (433.5) <FFE808AA-06AA-34A8-8DD0-7ED9CD873217> /usr/lib/dyld
  0x655000 -   0x898ffb +xercesc (1) <3C59005A-0235-3A7A-BCBF-3246FEF1A65D> /Applications/Mindjet MindManager.app/Contents/Frameworks/xercesc.framework/Versions/A/xercesc
  0xa22000 -   0xc3effb +com.mindjet.MmDataModel (MM_PLIST_CFBundleVersion) <4642585F-695E-3CDD-B953-96399B5B41D6> /Applications/Mindjet MindManager.app/Contents/Frameworks/MmDataModel.framework/Versions/A/MmDataModel
  0xdc9000 -   0xe2fffb +com.mindjet.MmXml (MM_PLIST_CFBundleVersion) <E8491863-341B-3694-8EC8-E76B2F0BC514> /Applications/Mindjet MindManager.app/Contents/Frameworks/MmXml.framework/Versions/A/MmXml
  0xe68000 -   0xe6dffb +com.mindjet.MmEncryption (MM_PLIST_CFBundleVersion) <4F5D83CD-654B-3D2D-9E31-A9B1548AB8D5> /Applications/Mindjet MindManager.app/Contents/Frameworks/MmEncryption.framework/Versions/A/MmEncryption
  0xe74000 -   0xe92ffb +com.mindjet.MmUtilities (MM_PLIST_CFBundleVersion) <B2855910-BECA-3A3D-98DB-B7E637299399> /Applications/Mindjet MindManager.app/Contents/Frameworks/MmUtilities.framework/Versions/A/MmUtilities
  0xea1000 -   0xeaffff +com.mindjet.MindjetFoundation (9.6.510) <4373227F-3A0F-31F1-8046-35EA5D55E4F1> /Applications/Mindjet MindManager.app/Contents/Frameworks/MindjetFoundation.framework/Versions/A/MindjetFoundation
  0xebb000 -   0xec7ff2 +net.brockerhoff.RBSplitView.Framework (1.2 - 1.2) <FB2044BF-9476-30AC-8E3E-98C24FABAE23> /Applications/Mindjet MindManager.app/Contents/Frameworks/RBSplitView(Sno).framework/Versions/A/RBSplitView(Sno)
  0xecd000 -   0xf1dfff  libstdc++.6.dylib (104.1) <8D989D80-AE27-3395-ABDE-6C088F7ED35E> /usr/lib/libstdc++.6.dylib
0x91cdf000 - 0x91f40ff7  com.apple.AddressBook.framework (10.0 - 1756.20) <BA3D4E6E-F420-324E-8C23-C60425964A8B> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x92cb6000 - 0x92cb6fff  com.apple.ApplicationServices (48 - 48) <390FE7DE-B913-37C0-8524-77B1E1641E97> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x93900000 - 0x93918ffb  com.apple.CalendarStore (8.0 - 1479) <2C89FCA7-8BCF-351E-ACFD-8AE5B7DFCA06> /System/Library/Frameworks/CalendarStore.framework/Versions/A/CalendarStore
0x93919000 - 0x93919fff  com.apple.Carbon (154 - 157) <1239130D-2DCE-3B18-B274-69991EC45C28> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x93e2f000 - 0x93e2ffff  com.apple.Cocoa (6.11 - 22) <7ED9CC12-AF69-384E-98FF-6CA850B8C8D0> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93ee7000 - 0x941d2fff  com.apple.CoreData (120 - 754.2) <2C9175C4-7D15-3422-AFE7-510A138192DD> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x941da000 - 0x9467afff  com.apple.CoreFoundation (6.9 - 1349.65) <2DAF2AD5-0755-3438-819F-CB4B3D25A828> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x950c9000 - 0x950c9fff  com.apple.CoreServices (775.19 - 775.19) <040E6E07-19C1-3999-8179-A0902D22C3DB> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x959ef000 - 0x95d5bff3  com.apple.Foundation (6.9 - 1349.64) <BE1DB422-1035-36F0-9CD4-6A3776B860B2> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x95e31000 - 0x95eccffb  com.apple.framework.IOKit (2.0.2 - 1324.50.21) <3E94AA2D-1008-34EC-897D-A6A50503F86B> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x96220000 - 0x96222fff  com.apple.iChat.InstantMessage (8.0 - 5501) <39495DE1-9ADD-37CF-8C99-D4B20A8B369D> /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x98d32000 - 0x98d32fff  com.apple.quartzframework (1.5 - 21) <7F5010C4-576C-387F-8EB7-BDA0A0915526> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x98d33000 - 0x98f34ff7  com.apple.QuartzCore (1.11 - 453.38) <9A335643-F2D7-30FD-9661-8E4A8FC1C075> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x991ea000 - 0x99200ffb  com.apple.ScriptingBridge (1.3.3 - 69) <6FD97743-7723-3E9F-92DF-DA36268CAC28> /System/Library/Frameworks/ScriptingBridge.framework/Versions/A/ScriptingBridge
0x99201000 - 0x9951cff3  com.apple.security (7.0 - 57740.51.3) <4C3534FD-A479-3C7E-ABD2-F8B9D7850B29> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x995c9000 - 0x996ecfff  com.apple.syncservices (8.1 - 726) <0AADD837-933A-3888-8E6B-7F05D476FF98> /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x996ed000 - 0x9975efff  com.apple.SystemConfiguration (1.14 - 1.14) <9B226A6B-D216-339B-81E2-1A1F65827D89> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x9afaf000 - 0x9b2c4fff  com.apple.WebKit (12603 - 12603.1.30.0.34) <7C999A5E-EE44-3183-93B3-633179357B50> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0xa012d000 - 0xa012efff  libSystem.B.dylib (1238.51.1) <6C087953-5A27-3820-93D8-2A258A1354AC> /usr/lib/libSystem.B.dylib
0xa0e26000 - 0xa11ead83  libobjc.A.dylib (709) <A32B2573-CC08-3053-A005-4AFC9FC0E4CE> /usr/lib/libobjc.A.dylib
0xa15d0000 - 0xa15deff7  libz.1.dylib (67) <6545D126-B808-3930-9225-547325D7158E> /usr/lib/libz.1.dylib

Model: MacBookPro11,3, BootROM MBP112.0138.B25, 4 processors, Intel Core i7, 2.5 GHz, 16 GB, SMC 2.19f12
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (7.21.171.124.1a2)
Bluetooth: Version 5.0.4f18, 3 services, 27 devices, 1 incoming serial ports
Network Service: Display Ethernet, Ethernet, en5
Network Service: Wi-Fi, AirPort, en0
PCI Card: Apple 57761-B0, Ethernet Controller, Thunderbolt@192,0,0
PCI Card: pci11c1,5901, IEEE 1394 Open HCI, Thunderbolt@191,0,0
PCI Card: pci12d8,400e, USB Open Host Controller, Thunderbolt@195,0,0
PCI Card: pci12d8,400f, USB Enhanced Host Controller, Thunderbolt@195,0,2
PCI Card: pci12d8,400e, USB Open Host Controller, Thunderbolt@195,0,1
Serial ATA Device: APPLE SSD SM0512F, 500.28 GB
USB Device: USB 3.0 Bus
USB Device: Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: Keyboard Hub
USB Device: Apple Keyboard
USB Device: USB2.0 Hub
USB Device: External HDD
USB Device: FaceTime HD Camera (Display)
USB Device: Apple Thunderbolt Display
USB Device: AK5370
USB Device: Display Audio
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1
Thunderbolt Device: Thunderbolt Display, Apple Inc., 3, 26.2
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Trey Ikard

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Has MindJet check it's "Apple developer certificates"? I know some app have had issues due to having a expired Apple developer certificates.        
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aHa!Coaching, Champion

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Trey, unfortunately I don't think MindManager 9 is supported on MacOS Sierra. Mindjet has a policy that they don't release updates for 'previous versions', as the current version is MindManager 10 for Mac.