My Analysis Views are not being saved with the map.

  • 1
  • Problem
  • Updated 6 years ago
  • Acknowledged
[Mindjet v11, Windows 7] The user documentation says, "The Views you create are automatically saved with the map." I create an Analysis View, populate it with topics, and apply the markers. Then I close the Analysis View window. The markers are where they should be. I can use the Analysis View > View or Add ribbon buttons and they perform as expected. Eventually, I save and close the map. When I reopen it, my Analysis Views are no longer available and the View and Add buttons on the ribbon are grayed out and inactive.
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Robin Reddick

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  • frustrated

Posted 6 years ago

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Brittney Mazzetta

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Hi Robin. Please open a ticket with our support team. They will need to gather additional information regarding the issue that you are currently experiencing as well as obtain you appropriate contact information. Please use this link: https://secure.mindjet.com/support/co... to open a ticket with our team. Thank you!
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Nick Duffill, Champion

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Hello Robin

Has this map been anywhere else between sessions on the desktop client, e.g. via a session on another platform? Is the map an online map that you are editing locally?

Are you able to still add new analysis views, even when the View and Add buttons are grayed out?

Does it only affect one particular map, or is it like this for all maps?

Best regards
Nick

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