Please help me!!!!! Just lost hours of work while working online!!!! My session expired and when I came back, my map was almost empty!!!! Someone from MINDJET please recover my several times saved work!!!!!
Hi Guga. Thank you for reaching out. Our technical support team will be best equipped to assist you with this issue. You can reach them by filling out this link: https://secure.mindjet.com/support/co.... They will need to gather additional information regarding the issue that you are currently experiencing as well as obtain you appropriate contact information. Thanks!
We are having the same issue since MindJet Web was upgraded. Hours of work have been lost. Here are the main issues with the new versions:
1) Maps are no longer saved even when File > Save is used
2) Maps will no longer close (File > Close)
3) Cannot navigate between Projects and Tasks (gets stuck on one map).
4) The wrong map will often open (MindJet reverts to the last map accessed rather than the map selected.
I wish we could go back to the old version of MindJet Web, the current version is nearly impossible to work with.