• 1
  • Problem
  • Updated 6 years ago
  • In Progress
  • (Edited)
I had thinking space...  That became your stand along program...  I have IMPORTANT information in Mindjet but today T-Mobile could not resolve a problem with my phone.  They finally had me reset to factory settings.  Now I can't open my mindjet files because even though I have reloaded your app I can't log in....  Because my version was all on my phone and now it wants me to sign in.  I don't have to tell you how upset I am at the moment between T-Mobile and Mindjet.
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Marilynn Blake

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  • Very Very Very unhappy

Posted 6 years ago

  • 1
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Marilynn Blake

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WHY is there no actual Tech Support??

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Ary Velstra, Expert Trainer

  • 1863 Posts
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You could have found it easily on the Mindjet website

They will be glad to help you out
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Marian Kocmanek, Official Rep

  • 454 Posts
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Thank you for your post. I sent you an email with my direct callback number and will be glad to help recover your Maps. 

As Ary pointed out, our support Team can be contacted by submitting a case at and our support hours are as follows: 

* EMEA (English, French, German): M-F 9-5 CET 
* Americas/AsiaPacific (English): M-F 7-5 PST