Notes disappearing

  • 8
  • Problem
  • Updated 4 years ago
  • Acknowledged
After saving all notes disappear ,any solution?
Photo of Joao Cruz

Joao Cruz

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Posted 5 years ago

  • 8
Photo of Jonathan Hollenbeck

Jonathan Hollenbeck

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Hi Joao,

Unfortunately, I can't reproduce this behavior. Can you give us any other information? What type of map are you working on? Are you accessing it on multiple devices?

Thanks,

Jonathan
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Joao Cruz

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I m using a samsung note 10.1 tablet , the problem occurs when i create a note in a topic or subtopic , than i close the map , when i open the map again the note is no longer there .
I tried to reinstall the app but the problem is still there .
I m using the map created on 29/9.
I am just using the table with android
Tks .
Rgds ,
Joao
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Jonathan Hollenbeck

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I still can't reproduce this issue. Please let me know if there are any additional details that might help us reproduce it.

Thanks,

Jonathan
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aHa!Coaching, Champion

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Is this on a map that has been created on another device and has been synced to your tablet?
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Joao Cruz

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I am using only a tablet Samsung Note 10.1 with Android I do not use other device thks
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Joao Cruz

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I am using only a tablet Samsung Note 10.1 with Android I do not use other device thks
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alan wang

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I have a problem and I'm also using a gsamsun note 10.1. I type a lot of notes and I'm sure the maps have been saved. But when I open the map again, all the notes are lost. Please help.
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Rolando Dos Santos

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Have the same problem for quite some time with my samsung note 2. I read once a thread with the same problem and was said that it was worked on solving that problem.
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Noshad Ahmadi

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I have same problem on my Samsung Glaxy note 10.1, and MindJet 4.0. All notes will disappeared  as soon as a map get closed.
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Noshad Ahmadi

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I just tried to save notes on another device (Samsung note, android 4.0.4) and it works!! sounds that Mindjet has a little conflict with Android 4.1.2. is any fixes available?
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Question Best

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Just use other version of default map format. Freemind and Xmind work correctly with notes. Looking forward to updates for Android 4.1....
(Edited)
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Hugh Waters

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Having the same issue. Galaxy Note 10.1, notes wont save.
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Hugh Waters

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I have tried QB's suggestion of using the other default map types but none saves notes for me on my Samsung Galaxy Note 10.1. Makes the app unusable for me. Pity as it used to be great when it was ThinkingSpace, which is why I bought it.
Photo of Luiz Menezes

Luiz Menezes

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I also have my notes disappearing and had to try many times until they be there. Seem that the Android Version need some reviews.