office activation

  • 1
  • Problem
  • Updated 5 years ago
  • Solved
Hi,

When i open an attached word-document in MindJet, i have to typ my product-key for Office 2010. My Office 2010 is activated on my system. Only within MindJet i get this popup. Can you please assist me on this?

Kind regards

Davy
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Davy Vermeir

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Posted 5 years ago

  • 1
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Brittney Mazzetta

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Hi Davy. It sounds like this might be an issue with Office. I would recommend contacting Microsoft regarding this. Thank you!
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Davy Vermeir

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Hi Brittney,

Why should it be a Microsoft issue? I have no problem with Office, only when i start it from an attachement in MindJet.
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Brittney Mazzetta

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Hi Davy. In order to better understand the issue, can you please send me a screenshot of what you are seeing when you try to open an attachment? Thanks!
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Davy Vermeir

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Hi Brittney,

Attached you can find a screenshot of the problem.

Kind regards

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Davy Vermeir

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Hi Brittney,

I found the problem, we are making a new image template for a Citrix server. The MindManager program is installed before Office. when i first install Office and later on MindManager, everything works fine. I dont know/understand why it's opening attachements with an unregistered version. I red in the enterprise deployment guide , some checks are happening through the installation of MindManager to see what software is installed. Maybe there goes something wrong? Anyway problem solved. thx for the help and your time.

Kind regards

Davy

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