Open hyperlink on website always open a word file with some web content, but can not link the site

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  • Updated 8 years ago
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I am using MM 2012.
For some reason unknown. When hyperlinking to web site, it always open MS Word file with some web content, but unable to link directly to the website.

Open Hyperlink or Word inside MM is unticked but still the same.
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wf shih

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Posted 8 years ago

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Photo of Brittney Mazzetta

Brittney Mazzetta

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Try to copy the hyperlink that you are clicking on and paste it into your web browser. Does the link work? Please let me know. If the link works in the web browser, please open a ticket with our support team: They will need to gather additional information regarding the issue that you are experiencing. Attach the map to the ticket as well so that our team can look at it. Thank you!

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