When I open a Mindjet file that was created on a Mac and stored on the Mindjet cloud account I receive an XML error (see attachment). I can edit the map online in a browser, just not with the Windows 14 software. This is a new account for us with desktop licenses and cloud.
Hi Graham, Please open a case with our Technical Service team by sending an email to firstname.lastname@example.org. Please be sure to include the corrupted file in attachment and we will repair the file for you.