PerformanceProblems MM Build 9.6.510

  • 1
  • Problem
  • Updated 6 years ago
  • Acknowledged
I'm running v9.6.510 of mindmanager on a mac with OS X 10.8.2. The application is unusably slow. Every action (and I do mean EVERY action) takes seconds. When typing text I'll wait 5 seconds before the text appears. Switching between branches takes also seconds!
This is unacceptable.
I know that this build is released for month, but I haven't worked with MM a few month.
Please HEEEELLLPPPPP!
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Jörg Brinkmann

  • 3 Posts
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  • very frustrated...

Posted 6 years ago

  • 1
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Brittney Mazzetta

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Thank you for your inquiry. In order to best assist you, I would recommend opening a ticket with our support team. They will need to gather additional information regarding the issue that you are currently experiencing as well as obtain your appropriate contact information. Please use this link: https://secure.mindjet.com/support/co... to open a ticket with our team. Thanks!
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Jörg Brinkmann

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Thanks for your advice!
I have immediately opened a ticket ;-))....and now we will see what happened.
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Jörg Brinkmann

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I have a presumption:
Everything is Ok till I use hyperlinks!!
I have generated a new map, inserted several branches.
As I inserted one hyperlink to a folder, the size of the map-file increased up to 1 MB, after inserting the second hyperlink to a folder, the file size was 2 MB,...
after inserting the 4th hyperlink the map is unusable slow!!!

So, here is the problem, now please give me the solution!! ,-))

...and, sorry for my bad english!!!

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