perpetual license upgrade

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I own a perpetual license, but when I go to upgrade it looks like it's asking me to purchase MM 2019. How do I upgrade to 2019 without paying again?
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Joey515

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Posted 5 days ago

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Photo of Ary Velstra, Expert Trainer

Ary Velstra, Expert Trainer

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Upgrade price is valid for perpetual licenses that are max 2 versions older. So if you own a MM2018 or 2017. You get upgrade price. If older you buy a new license.
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Joey515

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My understanding of "perpetual license" was that I was ensured I wouldn't have to pay for upgrades. This doesn't really make sense to me. Can you explain further?
Photo of Ary Velstra, Expert Trainer

Ary Velstra, Expert Trainer

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Well... The license agreement you received at purchase is clear about this.
If you haveĀ  a perpetual license you can keep on using THAT version as long as you want it (and as long as it works on the OS etc infrastructure where you use it ;-)

Many clients opt for the MMUpgrade Protection Plan so they can also upgrade to newer versions.


(Edited)
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Joey515

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Thanks for the clarification Ary. The salesperson at the time did not make that clear. Honestly, I didn't read the license agreement.