I own a perpetual license, but when I go to upgrade it looks like it's asking me to purchase MM 2019. How do I upgrade to 2019 without paying again?
Posted 1 year ago
Well... The license agreement you received at purchase is clear about this.
If you have a perpetual license you can keep on using THAT version as long as you want it (and as long as it works on the OS etc infrastructure where you use it ;-)
Many clients opt for the MMUpgrade Protection Plan so they can also upgrade to newer versions.
If you have a perpetual license you can keep on using THAT version as long as you want it (and as long as it works on the OS etc infrastructure where you use it ;-)
Many clients opt for the MMUpgrade Protection Plan so they can also upgrade to newer versions.
(Edited)
I am evem more surprised for a subscribed an "upgrade protection plan" that ends on Feb/2nd and I am charged the upgrade price to upgrade.
I hope to be mistaken, otherwise the "upgrade protection plan"plan is misleading.
I do hope to be mistaken.
I hope to be mistaken, otherwise the "upgrade protection plan"plan is misleading.
I do hope to be mistaken.
I think your best option is to contact the person / company where you purchased. I have never had a problem to renew a customer subscription 2 days late.
Hi, I have a perpetual license and I want to access my version, with my license key but it wont even let me install it... HELP
Dependant on which version you have, which platform and which license key we could try and give some clue's, but..... The best and fastest way to sove this is via Mindjet Support. If you don't have a case nr, you will get one after the request.
"please contact Mindjet Support via our Chat Service and reference your Case#: www.mindjet.com/support "
"please contact Mindjet Support via our Chat Service and reference your Case#: www.mindjet.com/support "
