Problem connecting to Mindjet files from different locations

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  • Updated 2 years ago
In a project we work from two cities/offices and some project members always mobile.

From time to time users in one office are able to connect to Mindjet files. But the other office have no problem connecting.

We have tried different ways of connecting to internet, but still no connection to Mindjet files from the given office.

Anyone have any qlue?
Anyone else with similar problem?


Best regards
/bjorn
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Bjorn Eriksson

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Posted 2 years ago

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aHa!Coaching, Champion

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I experience these kind of problems (from within MindManager for Windows) sometimes when moving between locations and the solution seems to be to log out and login to Mindjet Files again as this seems to reset something related to the previous connection.

Also, when experiencing this behaviour connecting to Mindjet Files using a web browser, the solution is to clear the browser cache.