Problem Exporting to Microsoft Word: Clipboard is empty or not valid.

  • 2
  • Problem
  • Updated 4 years ago
When I try to save my map, choosing only to "export topic notes", most of the times I receive the error Clipboard is empty or not valid.
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John Mendoza

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  • frustrated

Posted 4 years ago

  • 2
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John Mendoza

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I see that people have had a similar problem 4 and 3 years ago, and there is no resolution.
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Shilpa Kabra, Official Rep

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Hi John,

I've tested above behavior at my end and I don't see this error that you are reporting. 
I will like to get more details. I will open a case and reach out to you directly through case.

Mindjet Support
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Nigel Goult (Olympic)

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Hi John,

While this is investigated you could give WordX a try. It is an add-in for MindManager available for versions 14, 15 and 2016 that gives you an alternative Word export with the ability to control what is exported at Topic level rather than document level.

There is a 14 day trial and you can learn more here:


MAP  - Become a MindManager Power User FAST! Now with extended license plans for Enterprise and Education - Learn more at
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aHa!Coaching, Champion

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It would be nice if the solution of this issue would be posted here as well. As John pointed out, there are at least two other cases of this issue in this Community and the currently the only solutions listed for these cases are to contact Tech Support.

What is the value of a Customer Community if there's no knowledge flowing back in from Tech Support so people can use this Community as a self-service knowlegde base?
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David Walsh

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Thanks for your feedback. We are looking into this and will post a solution once we understand what is happening. 

Mindjet Support
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4 months ago, your support team committed to follow up, do we have solution?

I have to post one new thread as I'm keeping have this trouble!