problem in connection "MindM" 2016 with outlook 2016

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  • Updated 2 years ago
I faced the problem in connection "MindM"  2016 with outlook 2016.

Product: Mindjet MindManager (64-bit.)

Version: 16.0.180

Microsoft Office Applications:

Word 16 32-bit.

Excel 16 32-bit.

16 Outlook 64-bit.

PowerPoint 16 32-bit. OS: Home Windows 10 Single Language 64-bit., version 6.3.10586

When i transfer data from "MindM" 2016 outlook 2016, the following appears:

 

Since the inscription error on Russian language, I found the same in English. What I need to do to fix this problem?

Photo of Павел Соболев

Павел Соболев

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Posted 2 years ago

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Photo of Nigel Goult (Olympic & MIVAP)

Nigel Goult (Olympic & MIVAP)

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Please double check you are running a 64 Bit version of MindManager. As you have a mix of bit versions for your Office installs, 32 bit for Word, PowerPoint etc and 64 bit for Outlook, you may find MindManager is actually installed as a 32 bit application.

Go to File->Help and see what the MindManager version number and bit version are reported as.

Also, there is a newer version of MindManager, 16.1.193 which it might be worth installing to be up to date.

Note: The MindManager bit version must match your Office version to enable the Office integrations to work correctly. Having a 64 Bit version of Outlook and 32 Bit versions of other Office components may mean that repairing the Outlook functionality breaks the Word functionality etc.

There is more information on the installation of MindManager and Office versions here: http://www.olympic-limited.co.uk/mindmanager-15-3264-bit-explained/

Nigel

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