Problem downloading Mac desktop trial

  • 2
  • Problem
  • Updated 5 years ago
  • In Progress
I am looking into Mindjet for our organisation.
I have downloaded Windows trial to my desktop.
I am trying to download Mac trial to my Mac desktop but I get a message saying there was a problem and to go back and try again.
I keep trying.
I've tried an alternative email too.
Please can you help? My trial subscription ends in 4 days and I have to do the Mac comparison and report back to my boss. This would be a big licence (we are a university).

Photo of Faye Brockwell

Faye Brockwell

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  • frustrated

Posted 5 years ago

  • 2
Photo of Brittney Mazzetta

Brittney Mazzetta

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Hi Faye. Thank you for your inquiry. In order to best assist you, I would recommend opening a ticket with our support team. They will need to gather additional information regarding the issue that you are currently experiencing as well as obtain your appropriate contact information. Please use this link: to open a ticket with our team. Thanks!