Problem with links on Mindjet for iPad

  • 1
  • Problem
  • Updated 6 years ago
  • Solved
I created a mind map with MindManager 9 for Windows. The map contains hyperlinks. Everything work fine on the PC. I uploaded the .mmap file to Dropbox and opened the file with Mindjet for iPad. If the hyperlink is for something like www.google.com, the link shows up in the Notes tab and links fine. However, if the link is to a file (like .pdf) or ends in .aspx, then the Notes tab displays the following in the links area, "File link (NA)"

Is this a known problem or is the a fix?
Photo of Dick Foster

Dick Foster

  • 3 Posts
  • 0 Reply Likes

Posted 7 years ago

  • 1
Photo of Brittney Mazzetta

Brittney Mazzetta

  • 1981 Posts
  • 68 Reply Likes
Thank you for your post. As you mentioned, hyperlinks like www.google.com are supported by the application, however, .pdf and .aspx files are not supported by the iPad application. I hope that this helps to answer your question.
Photo of Dick Foster

Dick Foster

  • 3 Posts
  • 0 Reply Likes
Hi Brittney,
Update. I did some further testing.

Actually, Mindjet for iPad does support hyperlinks to PDF files and links to https:// and links to .aspx files **IF** the links are added within Mindjet for iPad. However, if the links are added in MindManager 2012 desktop then the links show as "File link (NA)" when the map is opened in Mindjet for iPad.

Maybe that's an easier problem to fix. Would you please check into that?
Photo of Brittney Mazzetta

Brittney Mazzetta

  • 1981 Posts
  • 68 Reply Likes
I definitely can look into this. I will pass it along to our product team as well. Thanks for the update.
Photo of Dick Foster

Dick Foster

  • 3 Posts
  • 0 Reply Likes
@brittney_mazzetta Any idea when 2.7 release will be available? This is a significant issue for us.
Photo of Brittney Mazzetta

Brittney Mazzetta

  • 1981 Posts
  • 68 Reply Likes
I know that our team is actively working to improve the iPhone and iPad applications, however, I do not know the exact release date of when the next update will be.
Photo of hmemichael

hmemichael

  • 10 Posts
  • 2 Reply Likes
I have the same problem with links to Google Docs documents. They are not .pdf or .aspx, but still not working. Is the reason they are https://? Why block this when safari can open it?

Mindmanager for windows rocks, but all my attempsts to integrate it in a location independent workflow using Mindjet Connect or opening my files from dropbox on the Ipad have failed. Either the map is locked (why????) or I run into problems with my google docs links.
Photo of Andrew Wilcox

Andrew Wilcox, Champion

  • 1036 Posts
  • 178 Reply Likes
It could also be that there is an arguement in the URL i.e. things after a ? that Mindjet for iPad does not work with.
Photo of hmemichael

hmemichael

  • 10 Posts
  • 2 Reply Likes
@Andrew: thanks for your input, but there is no ? in the Google Docs links...

My question remains, why block anything like this if Safari can open it? To me that is the difference between adding an attachment (that Mindjet should be able to open) and adding a link (any content that I want to access through my browser).
Photo of Andrew Wilcox

Andrew Wilcox, Champion

  • 1036 Posts
  • 178 Reply Likes
@Michael: I feel your frustration. For someone like me (and maybe you) who has been using MindManager since the dark ages (b2000) having the latest and greatest things perform less well than things used to in the 1900s seems rather pointless!
Photo of hmemichael

hmemichael

  • 10 Posts
  • 2 Reply Likes
@Brittney Mazzetta: I would be very grateful to get a response from an Official Rep... (or do I need to start a new topic for that?)

Thank you in advance.
Photo of Brittney Mazzetta

Brittney Mazzetta

  • 1981 Posts
  • 68 Reply Likes
No need to start a new topic. I have passed this on to our developers to take a look at. I will be in touch with additional information. Thank you for your patience.
Photo of hmemichael

hmemichael

  • 10 Posts
  • 2 Reply Likes
OK, great! Thanks for the swift response and for taking care of this.
Photo of Brittney Mazzetta

Brittney Mazzetta

  • 1981 Posts
  • 68 Reply Likes
Our team has diagnosed the issue and has come up with a solution which will be rolled up in the 2.7 release. Thank you!
Photo of hmemichael

hmemichael

  • 10 Posts
  • 2 Reply Likes
That's good news! Thanks for looking in to this. I hope it is something like a "open in" solution that will solve all problems with hyperlinks in mindmaps because many people use other browsers that safari or use dedicated apps for Google Docs.

Is there any info on when the 2.7. update is to be expected?

Thanks again.
Photo of Brittney Mazzetta

Brittney Mazzetta

  • 1981 Posts
  • 68 Reply Likes
Not a problem at all. Our team is working on the 2.7 release now, but there have been no confirmed dates at this point. I will keep you posted as I hear more information.
Photo of hmemichael

hmemichael

  • 10 Posts
  • 2 Reply Likes
I recently updated to the 2.7 version on iPad and iPhone and the links to Google Docs now work!! Major improvement of my project workflow. Thanks a lot.

This conversation is no longer open for comments or replies.