Problems saving files to my local machine from mindjet

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  • Updated 7 years ago
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I have a problem when I save files from mindjet online files to my local machine they do not have a file extension so mind manager cannot open them. How can I resolve this problem?

Also how can I migrate files from my mindjet reader account to my new mindjet project director account?
Photo of garryc


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Posted 7 years ago

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Photo of Terry Dalton

Terry Dalton

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Hi Garry,

Never heard of this issue before, can you please open a ticket with our technical services team using the following link so we can work with you to determine what this issue is.