publish A map published from my laptop, can't be published (after changes made) on another computer ?

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  • Updated 5 months ago
I successfully published a map and had it updated a number of times on my laptop. After checking in/out etc opened the map on my desktop, but aren't able to publish (update actually thus) on my desktop. 
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Lucien Engelen

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Posted 5 months ago

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Colin Horner

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Please send me a copy of the map
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Sia Banihashemi, Official Rep

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Hi Lucien, this should be possible as long as you are logged in with the same MindManager account on both machines. Are you signed in with the same account on both? You can check this by clicking the publish button, the email address at the bottom next to "Sign out" should be the same on both machines (see image below)

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Lucien Engelen

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Hi Sia, in MM 11 for Mac it doesn't show this at that spot.
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Lucien Engelen

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also while returning from editing the map on the desktop, and then back to Laptop (after checking in/out) i need to do a NEW publishing round, that btw will create a new document and link
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Sia Banihashemi, Official Rep

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Hi Lucien, we are working on resolving this issue in an upcoming service release for Mac 11.
In the mean time you can check to see if you are signed in with the same account on both machines by clicking the "Manage Published Maps" command in the Publish menu and looking at the top right of the list page.



Let me know if that helps, if not our QA team will need to look into the issue to get more details.
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Lucien Engelen

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Yes Sia, on both machines the same emailaddress
Photo of Sia Banihashemi

Sia Banihashemi, Official Rep

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Hi Lucien, 

Please send an email to customer.support@mindjet.com with a link to this discussion. I think we need to do a screen share with you to try and resolve this issue.

Thanks!