Publish error

  • 1
  • Problem
  • Updated 1 month ago

I am unable to use the new Publish feature. Every time I attempt to publish a map I get the following Publish Error message:

"There was an error publishing, please check your internet connection and try again.

"Response status code does not indicate success: 401 (Unauthorized)."

My internet connection is working and I have a MM Publish account which I can log into. I was trying to publish a map based on a vertical timeline but I encountered the same issue when trying to publish a simple one-topic test map. I was also able to publish successfully when I participated in the MM2018 trial.

Photo of Alex Gooding

Alex Gooding, Champion

  • 793 Posts
  • 201 Reply Likes

Posted 1 month ago

  • 1
Photo of Jigs Gaton, Consultant

Jigs Gaton, Consultant

  • 105 Posts
  • 14 Reply Likes
Strange Alex, it's working fine here. I just did this one, an export from MS Project, and to my amazement it also highlights overdue stuff...built  in RAG indicator - wow!

Also, just published my article on how to do this, see here:
Photo of Alex Gooding

Alex Gooding, Champion

  • 793 Posts
  • 201 Reply Likes
Thanks Jigs - I actually got it to work by logging off and on again.
Photo of Sia Banihashemi

Sia Banihashemi, Official Rep

  • 90 Posts
  • 28 Reply Likes
Glad you got it working again! 
Photo of Ary Velstra, Expert Trainer

Ary Velstra, Expert Trainer

  • 1141 Posts
  • 168 Reply Likes
This may have to do with the fact that Publish is not stored inside MindManager, but on a mindjet server.
Mindjet has improved that... and it will probably keep on doing that as time goes by.  Logging off and on is needed to get the latest.