Publishing Service Currently Experiencing Issues

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  • Problem
  • Updated 1 year ago
  • Solved
  • (Edited)
UPDATE: 8/6/19 3:00PM PST

This issue has been resolved, if you are still experiencing this issue or any others please let us know immediately.

Hi All, 

We are currently experiencing an issue with the publishing service where certain maps are not loading properly showing a "File not recognized" error.

We are working to resolve this issue and will provide an update as soon as possible.

In the mean time, if you are experiencing this problem, publishing an update to the affected map will resolve the issue.
To do this, click the Publish button and select "Publish Update (Use Existing URL)."
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Sia, Official Rep

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Posted 1 year ago

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