Recipients cannot open up sent map files.

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  • Updated 2 years ago
Files sent to other users in PFF format cannot be opened past getting a blank form.  Usi

I see this issue posted in 2012 but no current postings..  I currently have the problem with a combination of Windows 10, MM 2016.1.193 and Adobe DC.  Files can be created, but those I send this to only see a blank form.  Please Help.
Photo of Michael Stelzl

Michael Stelzl

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Posted 2 years ago

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Photo of Jordan Adkins

Jordan Adkins, Official Rep

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Hello Michael,

Please use the link below to download Adobe Flash for FireFox (NPAPI). This should fix the issue with the PDF coming up blank.

https://get.adobe.com/flashplayer/otherversions/