registration confirmation

  • 1
  • Problem
  • Updated 6 years ago
  • Solved
I received an e-mail after registering, but it didn't have a confirmation link that was supposed to be there. Where do I find it?
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Peter Glanfield

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Posted 6 years ago

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Photo of Brittney Mazzetta

Brittney Mazzetta

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Hi Peter. Were you registering for Mindjet Connect or for a MindManager trial? Thank you!
Photo of Peter Glanfield

Peter Glanfield

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Hello Brittney
I'm trying to get my version updated from 7.0 to 7.2 of MindManager Pro, but apparently I need to get a Mindjet ID before I can exchange my current license key for a new license key, that can be activated.
But before that I need to register my details, which I did, but I didn't get a confirmation e-mail. So I then tried to log in anyway, and then I was told that my account hadn't been activated, and then it prompted me to click on a link to send a confirmation e-mail, which I did and I got a confirmation e-mail, so now i'm registered.
But as my company have the licence for the software I don't have any products showing up on my Mindjet ID profile.
When I click on the licence key link on the toolbar in MindManager Pro I get a licence key, which I guess is the company licence key, but I don't nkow how to exchange it for a new one. Any ideas as to what I can do?
Any help would be appreciated!
Regards
Peter
Photo of Brittney Mazzetta

Brittney Mazzetta

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Click on this link to visit the key exchange page: http://www.mindjet.com/exchangekey
Now enter your current MindManager Pro 7 key (Example MP7M-xxx-xxxx-xxxx-xxxx) and click on 'Submit'.
You will receive a message on whether your key is valid or invalid. If the key is valid, please click on 'Continue MindManager 7.0/7.1 License Key Migration'.
Enter the email address where you will like to receive a confirmation of your key migration and click 'Submit'
This page now will show your existing MindManager Pro 7 key and your MindManager 7.2 key. We recommend to print the page for your records.

Download and install the latest MindManager Pro 7.2 build using the link below:
http://download.mindjet.com/MM72-E-37...

Now you can activate your software with your new license key.

Please let me know if this works.

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