Save a local copy to the computer: Do not work, downloads a local file, but error message when try to open file

Hi!
I am trying to continue my work on my map from mindjet online on my desktop version (MindManger 2017), but when I try to use the "Save a local copy" to the computer under FILE (the same occurs from download map from the LIBRARY function):
Save a Local Copy - Save a copy of this map, including unsaved changes, to your computer.
it do not work. When I try to open the downloaded file I receive the error message:

Mindjet MindManager System Error; XML porcessing error:
(2:212748) Error parsing '-1' as unsignedInt datatype.The attribute 'To' with value '-1' failed to parse.

Some ideas to solve this?
Thank you in advance.

Per Aksel Holving

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Posted 3 years ago

3 years ago

aHa!Coaching, Champion

1192 Posts
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This is related to some inconsistencies between Mindjet Web and MindManager for Windows. I have seen this being related to some specific formatting, but it could be anything (maybe in this case it could be a Relationship between two topics?).

The best way would be to send your file to Mindjet (or me) so they can have a look at the XML in the file, or you could try to do that yourself fi you're familiar with XML?

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1 person likes this

2016-10-21T11:36:10+00:00

Richard van Heuven

29 Posts
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Hi Mathieu, Would it be possible to explain an inexperienced person how I could fix this files? We are facing this problem quite often.

3 years ago

Stanislav Kalenyuk

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I have the same problem for several monthes...

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3 years ago

aHa!Coaching, Champion

1192 Posts
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A couple of global steps to fix this (always make a copy of the file first):

In this case, the (2:212748) in the error message is a line number and a column (character) number in the XML of the document which indicates the exact location of the error in the file.
To be able to extract the XML from the document, rename the MindManager-file to .zip, open it and extra the Document.xml from it.
Open the Document.xml in a text editor and navigate to the line number and character number mentioned in step 1.
You'll need to be able to understand the XML to be able to rewrite or remove the conflicting attribute (sometimes this is as easy as replacing a point with a comma, or removing a trailing point after a value)
Save the modified Document.xml back into the ZIP-file and then rename the file back to .mmap

I hope this helps! But you'll need to understand XML to understand where to fix the file...