IPad crash, can I find lost files?

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  • Question
  • Updated 4 years ago
  • (Edited)
I created a large map and tried sending it yo my e-mail and to my dropbox. Everything crashed and now after re-installing I can not find any of my store maps. Is there a way to get the maps back?
Photo of Eva-Carin Banka

Eva-Carin Banka

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Posted 4 years ago

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Photo of Shilpa Kabra

Shilpa Kabra, Official Rep

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Hi Eva,

We  have following options to store in Drop box, Box, Mindjet Files and Locally.
Where did you store your file? If map was stored locally then it's gone after re-installing.
We can re-store the file if you have saved it on Mindjet files ( cloud server) .