Security issues

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  • Question
  • Updated 7 years ago
  • Answered
There are a couple of questions on this forum about security, but the answers are unclear, or unanswered.The questions are closed so here they come again.

  • Where can I see the security guarantee and where are the servers geographically located? 
  • Is maps AND other files that I store in Mindjet Files encrypted on Mindjet's servers? 
  • Where can I find the SLA documentation on I have a URL for it (on a Amazon server, but the the document should be found on the company site.
  • Is there any differences regarding security between the platforms: Windows, Mac, browser, Ipad, Iphone, Android?
  • Is there any differences regarding security between maps and Mindjet Tasks (the latter including tasks, attached files etc.)
This information should be found on the Mindjet web site.

Photo of Bjorn Eriksson

Bjorn Eriksson

  • 199 Posts
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Posted 7 years ago

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Photo of Marian Kocmanek

Marian Kocmanek, Official Rep

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Official Response

Thank you for your post. 
This document Mindjet Service Security Overview will provide information
about security. 

 Our Servers are located on the West & East coasts of the
U.S. Files are not encrypted at rest.  However all sessions are
encrypted and this applies to all clients. 

Regarding the SLA documentation, the link to the PDF is located at and is titled Mindjet for Web App Product Terms.