Send to Mind Manager add-on stopped working in Internet Explorer - no longer listed in add-ons.

  • 1
  • Problem
  • Updated 5 years ago
  • Acknowledged
I recently upgraded from IE9 to IE10, but had to downgrade back to IE9 due to some compatibility issues with certain key websites. After the reversion back to IE9, the Send to Mind Manager button is missing from the Command bar toolbar.

When I look in the Manage Add-ons in Internet Options, the Mind Manager add-on is no longer listed.

I ran a repair reinstall on Mind Manager 2012, but that didn't fix it. Is there anything else I can try besides an uninstall/reinstall of MM2012?
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Jason Matyas

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Posted 5 years ago

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Photo of Andrew Wilcox

Andrew Wilcox, Champion

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That's basically what the repair does.

This probably not be applicable in your case: Its on the Internet Explorer Command Bar toolbar but hidden.

In IE on the Command Bar go to Tools (right hand side)> Toolbars > Customise and move the Send to MindManager button up the list.
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Jason Matyas

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Yeah, I already checked that. It's not hidden in the list below the visible buttons, nor is it in the list of available buttons on the left.

So is an uninstall/reinstall the only option left?
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Terry Dalton

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Hi Jason,

I think that the next step would be to do a complete uninstall/reinstall to enable all add ins. If you continue to have issues after doing this, please open a case with our Technical Support team using the following link: https://secure.mindjet.com/app/suppor...

Thanks,
Terry